Ask Your Denver Car Repair Shop These Questions
When you are looking for a Denver or Littleton car repair or brake repair shop, here are some important questions you should ask of any shop you are considering.
1. Does the car repair shop you are considering have "trained" technicians?
Always look for a Denver car repair shop that has service personnel who have previously worked at dealerships or dealer repair shops. Make sure the shop has a core staff of experienced people who have been doing car repair for at least 15 years.
2. Is it important that the technicians have formal certificates showing their qualifications?
Yes formal training and certification is important because this is the best way to learn about the most current technologies used in vehicles. Always look for certificates displayed in their service area along with A.S.E. (Automotive Service Excellence) awards. In Colorado it is also important to have IM240 Clean Air Colorado certificates for repairs on emission systems.
3. Will using this repair shop void your factory or extended warranties?
All vehicle manufacturers require you to have regular maintenance done according to a specific schedule. They do not specify that this work must be done by a dealer. Using a qualified and licensed repair shop is just as good for warranty purposes. Most full service auto repair shops can do regular maintenance work without having an effect on your warranty.
4. Do you need an appointment to have your car serviced at the shop?
Most car repair shops require you to make an appointment to have servicing done. As with most services, this makes scheduling and staffing possible, and ensures you will have your vehicle in the service shop for the shortest possible time. Many shops will make an exception for emergency work.
5. Can you book an appointment online?
Many people have become used to booking appointments online without actually having to talk to anyone. This makes it possible to book an appointment at any time of the night or day, without having to make a phone call. If this feature is important to you, ask about it when researching different shops.
6. Can they arrange for transportation?
Getting to and from the repair shop to drop off and pick up your vehicle can be a major inconvenience. So it is very handy when your repair shop provides a shuttle service to take you where you need to go. There is at least one Denver repair shop that provides a rental car at no charge for some repairs.
7. Will this repair shop do a free inspection of your vehicle before you are committed to leaving your vehicle for repairs?
In many service industries the concept of the "free inspection" or "free consultation" is becoming the norm. Many lawyers, for example, will offer a free consultation if you have a legal problem. This practice is becoming more popular in the auto repair business, but there are shops that offer it. In fact the same Denver auto repair shop that will sometimes provide a free rental car will also provide a preliminary inspection of your vehicle at no charge.
Nick Messe is president of The Lead Frog LLC. Pro Auto Care in Denver has been providing top notch
Denver car repair since 1992. Have your auto repaired by fully qualified technicians who care - http://www.proauto1.com
