Taking Care Of Your Customer

All businesses have one common goal – to satisfy their customers in the hopes of winning their loyalty as well as serving as their own walking testimonial. As easy as it may sound, satisfying a customer goes way beyond than just giving them what they paid for.

Fortunately, the IT industry has foreseen the need for a system to un-complicate things when it comes to customer relationship management. The same people who have built interconnectivity also came up with such ideas as CRM software suites, ERP systems and Contact Management Solutions. It is, however, the latter that does not get much attention.

Enter Act! By Sage Solutions. Act! is a contact management solution aimed at making the most out of your contact database. It has the ability to organize all you client’s information and help you create and send emails as well as tag prospects that should be called first whenever you have new products and services to offer. If you do not have a budget yet for a full-scale CRM, the Act Contact Manager might be the right one for you.

Since Act Contact Manager is made by the same company responsible for the Accpac software solutions, you can expect the same level of scalability and customizability. The Act contact manager also comes with an easy-to-use interface that anyone can understand in a matter of minutes. This means that you no longer have to lose a number of man hours just so you can train someone to handle the system.

The Act contact management software can also be seamlessly integrated with your existing business solutions as well as with common office applications such as Outlook, Word, and Excel as well as Lotus Notes.

The Act Contact Manager comes in three versions – Act! by Sage for single users as well as companies with less than 10 users, Act! by Sage Premium for those with more than ten user as well as those who are small to medium-sized organizations, and At! By Sage Corporate Edition for large organizations as well as companies who need online access for more than 10 users. All versions provide mobile access and standard to enhanced security.