Education is really the key to avoid being drawn into a scam. Staff should have a training session on how fraudsters will try to target the business so they are then ready to look for the signs of fraud. If staff are aware of these types of attacks and know what to look out for, they will naturally be better prepared for these situations should scam attempts arise.
Further protection can be given to a business by allocating one person to deal with potential fraudulent calls and will therefore given time become an expert. Having one person accountable will mean that employee will be even more cautious and gives the business someone they can hold accountable in the case of fraud. Remember by law a business caller must identify himself and from the business he is calling from.
If you have never heard of the company before ask questions. Ask for company details so you can check their credentials out to make sure they aren’t attempting a rip off scam and ask how they found your contact details. Finally asking specifics can often catch someone attempting to commit fraud out, such as their circulation numbers. Asking for a sample copy can put concerns to bed.
Only agree in writing. If the publisher is legitimate then they will be more than happy to put the whole agreement in writing. Therefore you can read all the terms and conditions of the contract before you sign.
At this stage on a phone call the caller can become abusive if they aren’t getting what they want from the call. Simply hang up the phone.
If you suspect the caller is attempting to commit fraud then end the conversation there and make a note of the contact date and time. Keep a list of all dates and times in case they will be needed later as evidence to report this potential fraud scheme.
If you receive a letter threatening court action, check it out it may only be an application send by the publisher attempting to initiate court action. This is a bluff as the cost of the supposed bill will likely be more that the cost of taking you to court. Any letter threatening seizure of goods if they don’t receive payment is also a bluff; this can only be ordered by the court.
Avoid getting drawn into a scam or fraud scheme by protecting your business by arming yourself with tips and learning from real world experience at a fraud related business conferences.
Marcus evans scam conferences will provide you with the information you need to protect your business from these unpleasant and sometimes costly experiences.
