When 1.800.VENDING founders Mike Burnett and Jeff Marsh began tearing apart and studying all the vending machines on the market several years ago, their goal at 1.800.VENDING was to build the best-looking, best-built machine ever. A few years later, they’ve built a multi-million dollar business with their dedication to superior engineering and their tell-it-like-it-is attitude on the vending industry.
Nothing less than perfection
You won’t hear Mike or Jeff use the term “good enough” to describe the vending machines and systems they’ve invented at 1.800.VENDING. They spent years researching competitor’s machines and then created a one-of-a-kind machine using the best materials for each component, with no exceptions.
For Jeff, this dedication to quality can be traced to his service in the U.S. Navy, where he was involved in the construction of nuclear submarines.
“The word engineering means different things to different people,” said Jeff “When you are submerged running at flank speed your equipment has to work right, every time. 99% or even 99.99% is not good enough.”
Uncovering the truth
As they tore apart the other vending machines on the market, Jeff and Mike were shocked at what they found. Looking at the poorly constructed, barely functioning machines of their competitors, they realized that profit margin was the only factor these companies were considering when selling their machines to the public.
They knew that the number one reason investors failed in vending was malfunctioning machines – so they set out to build a machine that vendors would love. In turn, 1.800.VENDING ensured its success as well as the anger of their competitors.
Sometimes the truth is hard to swallow
While success has been sweet, Mike and Jeff also have to endure the envious remarks and underhanded tactics of jealous competitors. When facing the simple reality that the guys at 1.800.VENDING have built the better machine and are offering better customer service, some competitors lash out, telling a number of unscrupulous stories.
Their record speaks for itself
What customers have discovered is that 1.800.VENDING has an unblemished record. Exploration at the Better Business Bureau, Federal Trade Commission, National Business Opportunity Bureau, any local or United States Chamber of Commerce, as well as Dun & Bradstreet turn up no evidence of customer complaints – ever.
Further investigation reveals that most of the trash-talking competitors have shady pasts and numerous current customer complaints. This is exactly why 1.800.VENDING encourages vendors to do thorough fact checking before they choose a vending manufacturer (most are just resellers).
Hated by a few, loved by thousands
Mike Burnett and Jeff Marsh are proud to have thousands of happy, loyal customers. They still adhere to strict standards of excellence and have recently added more machine color options to their product line.
Mike Burnett and Jeff Marsh are offering their vending machines to people interested in starting a home business, earning extra income, or teaching their family about money. Visit www.1800Vending.com to learn more about the revolutionary advancements these two men have made to the vending machine industry.
