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Protections for Credit Card Consumers

There are a number of rules on the books to protect credit card consumers from bad credit card compnaies. It makes sense to know what particular guidelines are for the various financial institutions. As they should follow certain rules in regards to cardholder protections.

You are entitles to have your credits posted promptly for The payments that you make. By law your payment must be reflected on their books the day they receive it or the next business day after if it was received if arriving in the afternoon generally. The terms of operation of the particular issuer do matter, but the bottom line is that your payment must be treated with due process once it arrives in their hands..

Be certain to follow the postal instructions so your funds reach the issuer's billing department without any hassle. If you accidentally send your payment to the wrong place it could take weeks or more to correct, and you would still be liable for your payment not reaching the credit card issuer or financial institution in time. I f you can't find the proper mailing envelope that came with your statement, be care to correctly copy the address off of the statement itself or call the credit card issuer to request the proper mailing address.

You might be entitled to refunds of credit balances. When a person makes a deposit of more than the total balance subjected to the card, they are entitled to have it issued to their credit card or a refund of the excess amount. Refunds generally must be given within 7 business days of your request. If a credit remains on your card for more than 6 months, the issuer must make a good faith effort to send you your monies due.

Keep a close eye out for errors on your billing statement. Many folks have a tendency to overlook this. Credit card issuers have the burden to be certain that your statement is correct, as they hold the responsibility to act when corrections are needed and justified. Albeit, many people have noticed that this is not the case in reality. Still consumers must be aware that they have the upper hand and that the law is on their side. Generally you will receive a brochure from your card issuer concerning what the individual rules are for the credit card you have at issue, and again about after every year passes. You might even receive a summary of these rights with your bill. Yet is generally better to become familiar with the rules in the long version of the terms instead of the shortened version that may arrive with each bill.


When you discover an error in your credit card statement, you are entitled to have a hold placed on the transaction while it is the process of being disputed. If the resolution of the dispute ends in your favor, you will receive a credit for the amount. The errors in dispute can be anything from damaged goods that you received, services you paid for but did not receive. Remember that you still are responsible for payment of any amounts that are not in dispute on the bill, and that your due dates and the like are not adjusted because of a pending dispute.

Sam Donaldson is the current writer for the Rewards Credit Cards website. This site features a number of low interest credit cards with rewards programs centered around gas purchases, airlines, and more.



Tags: bottom line, tendency, hassle, business day, business days, good faith, financial institution, financial institutions, billing statement, monies, credit card issuers, credit card issuer, credit balances, due process, bad credit, credit card consumers
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