Honda customers are among the most satisfied in the car industry is revealed this week in the latest J.D. Power and Associates Automotive Customer Satisfaction Study published in the June edition of What Car?
Achieving high customer satisfaction is a top priority for us and we are firmly committed to enhancing the customer experience," says Honda (UK)'s Customer Insight Manager, Jane Nichols. "To this end, the J.D. Power and Associates Study is an important measuring tool, enabling us quickly to identify the things that really matter to the customer. We are greatly encouraged by our success, especially since this year's study reflects steps we have recently taken to reduce ownership costs."
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