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Auto Insurance Rights in California

Date Published: 07th August 2007
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Your auto insurance rights under the Fair Claims Settlement Practices Regulations.

Generally, California auto insurance companies are expected to carry out the following:


1. To give advise to you concerning all the advantages, coverage, limits of time, and other benefits provided by the policy of the California auto insurance companies.

2. To accept claims filed, and begin investigating into the cases, provisions of instructions and forms, and also the provision of fair intervention immediately, and ot more than 15 days after the acknowledgement the notice of claim. This notice of claim is an oral or written document communicating to your auto insurance company which reasonably informs the company of your wish to file a claim.

3. Responding to communications acknowlegded from you at once, or not later than 15 days.


4. Accepting or denying filed claims as soon as a verdict is reach, and not more than 40 days after the reception of proof of claim. The proof of claim is a document that is possess that gives and carries all evidences of a claim, with support to the extent of sum of the loss, which includes repair estimation or report from the police that indicates the damage or theft of your vehicle, etc.

5. If the auto insurance company did not give you a name of a recommended towing company before you go to use another company, then the auto insurance company must be responsible for towing expenses.

6. Providing a fair settlement. In the case of a total loss, the settlement must take care of taxes, transfer fees, and licence. This settlement must show the worth of a similar vehicle or of similar quality. After retaining the salvage, settlement deductions must be measurable, reasonable, fair, and discernable.


7. Immediately the claim has been acknowlegded, the insurance provider must pay for the claim at once or not later than 30 days from the settlement reached date.

8. Giving advise to customer if or not subrogation will be pursued. If California auto insurance companies pursues subrogation, your deductible must be included, except if your deductible have been already recovered.


This mentioned requirements are just brief overviews of few of the Fair Claims Settlement Practices Regulations.

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