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What makes the difference between losing or winning a sale?

Date Published: 19th February 2006
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Author: Dragan Mestrovic RSS Views: N/A PRINT ASK ABOUT THIS ARTICLE
The Secrets How To Generate More Business And Save Time And Money …
Plus Learn How You Will Win More Sales And Increase Your Customer Satisfaction!

You as an entrepreneur know about the high importance of the professional
look of your business. The more your professional appearance is the more
your prospects trust in you and the things you have to offer.

You still are searching for the effective solution that fits all needs
for your business. You still are searching for the unique technology that
allows you and your employees to work worldwide while appearing unified to
your customers and prospects.

The first contact your prospects and customers have with your company is
very important.

Keep in mind: "You'll never get a second chance to make the first impression."


And your first impression begins with the first moment when prospects and
customers call you.

I know: You are sick of the fact always giving away your business card with your
various phone numbers, office, cell, pager and home number.

You take a look at your pager and you know that you have missed a call. In
the worst case your little child picks up the phone at home!

Believe me! Your customers are sick of the fact always to search for you where ever
you are and finally don't reach you, or reach you at home with a noisy background.

Fact is: Your customer satisfaction decreases as well as your sales.

The result is: Less profit in your pocket.

Each entrepreneur needs the right sophisticated call management solution

which gives his business the look and feel of a big company and the
professional image it needs.

The right call management solution gives the caller the possibility to call
one virtual toll free number which connects the entrepreneurs' voice, fax,
conference calls, & calling card needs.

Calls can be forwarded by the call management system calling the entrepreneur
at different numbers where ever he is based, down at home, in the office,
on a cellular or any other pre-designated phone number to let him know that
someone wants to speak with him. And with Call Screening, he will decide
which calls to take, and which to send to voice mail.

While waiting to be transferred the callers can listen to the entrepreneurs'

own recorded Company's "On-Hold" message.

The right call management solution gives the entrepreneur the business
advantage to setup multiple recordings with audio information on the
products, services, or any other information he wants callers to listen to.

"Thank you for calling [your company]. For Sales, press 1, Technical Support,
press 2, Billing press 3 etc. Press 9 for the Dial by Name Directory," even
though all calls and departments are transferred to the entrepreneur himself.

The right call management solution gives the entrepreneur the unlimited
online and telephone interface access to all of his e-mails, voicemails and
faxes no matter where the entrepreneur is. He can save them and forward
them like any other email message to his email account.

The right call management solution gives the entrepreneur the advantages
of changing follow me, addresses, phone numbers, accessing, previewing,
saving, or deleting his voice and fax messages online in real time!

Now, from any Internet-enabled computer, he can stay informed and be prepared
to conduct timely follow-up with every caller.

In addition to having the ability to access his messages via phone or web,
the right call management solution gives him the option to access his
messages via Outlook as well.

The most entrepreneurs think: "I can't afford a call management system
like the big companies. With my business I really do not have the money
to buy new equipment, to sign maintenance contracts and to outgrow technology."

Believe me! A really good call management solution requires no equipment to buy,
no maintenance contracts to sign and no technology to outgrow.

A really good call management solution should be easy to use and last but
not least affordable.

A really good call management solution decreases overhead expenses, maximizes
efficiency and increases productivity by up to 81 percent while increasing
the customer satisfaction.



Dragan Mestrovic is president of Langton Commercial Services, Inc. in Lewes, Delaware, where he focuses on formation of dynamic new collaborative relationships and help mini- micropreneurs, homebased and small businesses with standardized and customized solutions to gain the competetive edge for theire businesses. To sign up for Dragan's "Business Benefits & Money Savings" newsletter, or to learn more, visit www.lcsorigin.com.
Tags: business card, time and money, professional image, entrepreneur, first impression, first contact, professional appearance, second chance, toll free number, customer satisfaction, calling card, unique technology, different numbers, effective solution, first moment, worst case, management solution
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