If you’re looking for an affordable customer relationship and contact system, see our feature list below for Microsoft Dynamic CRM. This customer management software offers the following benefits to service managers and staff:
• a clear profile of customer contact. Right from first contact through to sales and after sales communications and should include all other contact details generated through your organisation
• a classic, easy to learn Microsoft interface, helping you and other staff learn this application quickly
• a ‘seamless fit’ with MS Outlook toolbar. Letting users easily update and change customer data within Outlook
• smooth integration with MS Dynamics GP. So you can gain from the business management capabilities of GP and powerful customer management tool, MS CRM
• developers can customise this CRM system through CRM application programming interfaces (APIs) inside Microsoft Visual Studio. Microsoft Dynamics CRM can be extended as a development platform or be set up as part of a larger business solution and
• MS Dynamics CRM 3.0 offers Microsoft SQL Server Reporting Services (SRS). This means you the user, can create and manage traditional hard copy and Web-based reports. Report types include Acrobat and Excel aside from HTML format.
Technical note about .NET and Microsoft Dynamics 3.0
It’s worth knowing the MS Dynamics CRM 3.0 is based on .NET. This gives both flexibility and an easy to adapt programming system. This version lets developers use extensions and build in business rules using the full range of .NET languages.
Find a Microsoft CRM reseller today or read more about
MS Dynamics GP.
