Industry Buzzword for online revolution in business points to ecommerce. Ecommerce is the term used to identify the concept of doing business online. It has changed the corporate strategies and its rules of doing business completely. It has enabled companies to grow their business in the competitive and global marketplace. Businesses can have affordable showcasing of products, global reach, 24*7 business, efficient operations, added revenues, enhanced customer relationship, all with the power of ecommerce.
Ecommerce refers to a paperless process of business information exchange using email, EDI, online shopping, stock trading, selling of soft goods (software, e-books etc) and B2B transactions. It defines the usage of internet to do business efficiently and quickly. The best thing about ecommerce is that it promotes self service by allowing customers to browse through the products and buy your products online without the need to meet you.
Ecommerce is a way of integrating an existing company website to the core of the business by introducing online shopping facilities. A shopping cart functionality enables the customers to choose products, quantity and keep track of their shopping basket. It dissolves the need for a face to face interaction by using multimedia based communication. Paying for merchandise can be done through secured servers with options to pay through credit card or digital cash. Endless opportunities exist in online business by enabling ecommerce in the website.
Ecommerce solutions enable receipt of payments through payment gateways through secure connections acquired by the website. Payments can be received through special merchant account established for this purpose. This service manages all the transactions and enables the customers to make online payments in a safe and secure manner.
Payments are followed by delivery of the product that can be equated to order handling in mail order business.
Ecommerce solutions provide easy interface for fulfillment of orders by employing an extra resource to ensure shipping of online orders. Shipping Process Integration enables customers to keep track of the shipping process. They can keep track of when their products were picked up from the warehouse and when will they be delivered at their doorstep.
Article written by Mr. Neeraj Arora, Marketing Director of Himalayan IT Group,
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