Server and Network Engineer
Job Title: Server and Network Engineer
Location: Miami
Job Type: Permanent
Salary: $155000.00 - $1440000.00 per annum
Job Description:
We are looking for an experienced Server and Network Engineer who is capable of
managing and maintaining an IT department.
- Management of all IT related aspects of the department's IT systems including
support and maintenance of the current server and network infrastructure.
· Definition, and ongoing management, of processes to cover all aspects of
operation including the following:
o Data management; including capacity planning and backup configuration
o Disaster recovery testing
o Licensing and software administration; tracking of all software and associated
licensing requirements including liaison with Software Licensing manager where
required.
o Management of user accounts and access control across the department's IT
environment; including firewall access, domain accounts, etc.
o Setup and maintenance of a structured environment for projects, covering data
storage areas and development software environments.
· Generation of client datasets as required.
· Assist with system upgrades and designs.
· Maintaining system documentation.
· Processing incidents & problems escalated from the Helpdesk within clearly
defined processes aligned to ITIL best practice.
· Liaison with other support teams to ensure that incidents are escalated and
resolved within the Service Level Agreements.
· Flexibility to work occasional overtime and on-call may be required from
time-to-time
· Flexibility to work at other locations may be required from time to time.
The Individual
· Extensive experience of server operations and support. Further experience
could be substituted for educational qualifications; ideally further
professional qualifications
· MCSE 2003, IT or numerate discipline degree as a minimum
· Experience of supporting common server applications and operating systems
including software and hardware configuration.
· Methodical self starter able to meet objectives in a timely and effective
manner.
· The ability to quickly assimilate new technologies and to solve complex
problems is a must.
· Excellent communication and customer facing skills.
· Calm under pressure with well developed prioritization skills.
· A willingness to take on ownership of problems to resolution.
· MCSE would be beneficial but is not essential.
Key technologies:
Hardware
· HP ProLiant Servers
· HP StorageWorks SAN
· Cisco networking equipment
· Nokia firewalls running Check Point Firewall-1
Software
· Windows Server 2003, including Active Directory, DNS, DHCP, etc.
· Symantec Backup Exec
· Perforce
· Ipswitch WS_FTP server
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