01st February 2008
Although the 2007 holiday season hasn’t ended yet for many multichannel merchants, many of our clients are already preparing for holiday 2008. You should, too, by conducting a post-season audit. This process enables you to challenge your group to find w...
01st November 2007
Q: I need a local fulfillment operation in Canada to effectively grow my business there. How would I proceed to develop an external fulfillment operation in Canada?A: First and foremost, you have to develop a business model for the designated selling area...
31st August 2007
Multichannel business managers frequently voice the desire to have one system or software package that is capable of managing the entire enterprise, encompassing all functional areas. Enterprise resources planning (ERP) systems have been available for yea...
22nd August 2007
By Bob Betke
Begin by finding a company that provides due diligence services to potential investors in the multichannel retail arena to investigate the feasibility of, or provide support for, mergers, acquisitions, and/or investment opportunities. My f...
01st August 2007
By Curt Barry
Q: We are in the process of planning our file conversion as we implement our new catalog management system. Our vendor is telling us that they normally don’t write a file conversion program for most files. What’s your recommendation?
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