30th October 2007
Here is the brutal reality: It's not enough anymore to JUST provide customer service.When my mother grew up and it was her birthday, her mother went to the store and bought flour, sugar, milk, and eggs; came home and baked a birthday cake. When it was my ...
11th October 2007
It's not the latest song from the soul of B.B. King, but here's how the 5:01 blues goes at most small businesses today . . .4:59, everyone is poised and ready. 5:00, the work day ends. 5:01, your employees rush out the door-nearly tripping over each other...
10th October 2007
As a kid I sold chocolate bars and magazines for school fundraisers, never anything as an adult. But here I was with the title of "Account Executive" and a list of clients waiting for me to call on them.I just inherited another salesman's territory where ...
29th August 2007
At my 8th grade graduation I announced to the bemused audience that my future career was going to be as an NBA basketball player. I am a 6' 1" clutz with a vertical leap of about 3 inches. This goal was not one of the smarter things I have ever said in my...
20th August 2007
It's the adventure of a lifetime! You own your own busines. You are the boss. And you makes lots of money.
Consider these facts from How to Make Big Money in Your Own Small Business by Jeffrey Fox:
� Small business today represents 99% of all empl...
20th August 2007
What's destroying your small business? It could be delegation dysfunction.
Here's how it works: You ask someone to do something. They put it on the bottom of their pile. You check on it and discover that it's not done. You press them on it, and it fina...
