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CrassCaptain
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CrassCaptain
Member since 25th March 2008

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Displaying 1 to 8 (of 8 articles)
Business
Dig for the Root Cause and Solve the Real Problem
28th April 2008
Quality programs, such as QS 9000, common to the automotive industry, use the concept of root cause analysis in problem solving. The person new to the system is frequently tempted to quickly jump at the answer without depth of investigation. A quality re...
Business
No Yelling - Employee Empowerment is More Effective than Intimidation
28th April 2008
An informal survey of whether empowerment works better than intimidation showed 79% of the respondents favored empowerment. This is no surprise; professionals respond best to cordial and controlled interpersonal relationships in the workplace. It makes fo...
Business
Listen to Your Employees - You May Have Something to Learn
25th April 2008
The way you listen to your employees has a major impact on the morale and work performance in your organization. Therefore, when an employee approaches you with a need to communicate, set aside your work for the moment, and give the speaker your undivide...
Business
The Insecure Manager and the Bomb He is Likely to Toss
25th April 2008
Everybody has some level of insecurity. However, when your boss is insecure, your career prospects can be affected. You'll never know what to expect of him. His actions are chosen to make him feel better, even at your expense. Jeanne Sahadi of
Business
Ignoring Poor Work Performance can Damage Your Organization
25th April 2008
Employees generally want to do a good job and they usually do. Some employees, however, do not have performance that meets required standards. Being a manager means that you must face people problems. Problems with performance must be faced early becas...
Business
Employee Development - Building employee morale and enhanced value to the organization
25th April 2008
Employee development is an essential element of company growth. If a company wants to attract and retain the best people, it needs to invest in employee growth and development. New employees will find it rewarding to learn new things and take on better an...
Business
Conflict at Work? Management Makes the Difference Between Temporary and Permanent Damage
03rd April 2008
Workplace conflict will occur at times. Usually, it's the result of differring perceptions and methods, where neither party is right or wrong. Managers need to make sure that these conflicts don't come into the view of customers. If conflict is managed...
Business
What are My Goals? What are the Organization's Goals?
03rd April 2008
If employees are expected to support the goals of your organization, they need to understand those same goals. Therefore, the goals should be clear. They should be specific, both in timing and quantity. For example, a sales organization would spell out...