26th October 2009
Note: “The elephant in the living room” is a common metaphor for situations in which people refuse to confront or even acknowledge a major issue even though everyone knows about it and it is causing serious problems.
Individuals who are faced with ...
16th September 2009
Is your organization one for whom “business as usual” no longer works? Whether that result is precipitated by fewer customers, budget cutbacks, employee layoffs and/or furloughs, or some other unplanned change, the point is that you find yourself havi...
13th August 2009
Organizations cannot optimize their business results unless their customers and their employees clearly recognize the significant value they provide. How can you discover whether these two important groups really see this value? Ask them.
To discov...
10th July 2009
While members of Congress talk about improving the workplace for employees, the actions of many indicate that they are far more interested in serving the interests of either management or unions than they are in securing better conditions for workers. Unl...
10th June 2009
The proposed Employee Free Choice Act (EFCA) that is before the U.S. Congress is sending chills down the spines of many employers. Feeling threatened by the prospect that they soon could be bargaining with unions instead of dealing directly with their em...
10th June 2009
An employee-centered workplace is one in which all individuals, programs, processes, and systems are focused on helping employees become fully successful. Individuals who feel valued will provide excellent products and service, which will result in the ac...
06th May 2009
Do your employees complain of favoritism, or inconsistency in decision-making, or lack of fairness? If so, the problem – and the solution – may be your organization’s values.
On its face, identifying values to guide workplace behaviors and decis...
19th March 2009
It is my belief that sound human resource (HR) and information technology (IT) practices are capable of driving organizational success. Yet my observation and experience indicate that far too many HR and IT departments do not even come close to realizing...
19th March 2009
The U.S. economy is experiencing a rough patch right now, and organizations in all sectors are faced with the challenges of weathering the storm. While the media focus on stories about how people and organizations are suffering financially and otherwise ...
