30th September 2009
If you've been watching TV recently, you will have seen the new commercials for GM. GM is now touting their quality - something the average consumer is certainly not used to seeing GM do. It first surprised me a little that GM decided it was time to start...
25th September 2009
It all started innocently enough as I was looking for casters. I had this idea for a piece of exercise equipment and decided to build a prototype but I needed casters - those swivel wheels that go under office chairs, carts, etc. I had to ask three sales ...
25th August 2009
The sign in the front window of my local UPS Store reads. "#2 Store in Canada." I laugh every time I see it. It's too rare that you see a sign reading "#2" in anything. I get it though. Wayne and the staff at my UPS Store do a great job and give great ser...
05th August 2009
There are 350,000 opinions (books) on "leadership" on Amazon. Corporate America can't seem to draw a consensus on what leadership is so it's really no big surprise that Corporate America can't figure out what soft-skills are and why they are important eit...
01st August 2009
Before you think teamwork is the answer and spend large sums of money on "team-building" exercises, maybe you should consider whether your place of business needs teams at all. Perhaps more would get done by leaving your people alone to do what they alrea...
29th July 2009
Log into any business networking site, like LinkedIn or Ryze, and almost daily will you see someone asking a question attempting to determine the difference between Leadership and Management. What are really interesting are the people who are asking: peop...
19th July 2009
How many times have you placed a call to a client, a business or a colleague or friend only to reach voice mail? Then within two or three minutes of leaving your message they call you right back. Sometimes they�re honest about it and sometimes they lie ...
17th July 2009
The Global Leadership Forecast 2008/09 researched 12,208 business executives and 1493 Human Resource professionals across 76 countries. Seventy-five percent of executives surveyed identified improving their leadership talent as their #1 priority for organ...
29th June 2009
Consequences are the guideposts of your moral compass. If there were no consequences, people would run roughshod over each other. Items in your garage would be stolen by your neighbors. Police forces would become irrelevant. You would leave the doors unlo...
