16th September 2009
The French aviator and writer Antoine de Saint Exupery once noted, “Perfection is not when there is no more to add, but no more to take away.” That sentiment seems rather quaint, or at least iconoclastic, when placed in the context of today’s market...
24th August 2009
A change in focus
When describing both the Financial and Customer perspectives we typically focus primarily on the “what” of strategy, i.e. What are we ultimately attempting to achieve in our pursuit of executing this strategy? Revenue growth, prod...
11th August 2009
The power of choice
If he had been around in the middle of the 20th century I’ll bet Henry Ford would have greatly admired country music superstar Johnny Cash. Why? Because Johnny was known as the “Man in Black,” and Ford, founder of the automobi...
08th August 2009
Why you need a Financial perspective?
When crafting mission statements which outline their core purpose, and vision statements that create a word picture of the desired future, the vast majority of organizations eschew direct financial aspirations and fo...
16th July 2009
A look inside the Learning and Growth Perspective
There are three key areas of focus when developing objectives and measures for the Learning and Growth perspective and they are: human capital, information capital, and organizational capital. Let’s tak...
