24th September 2009
Customer service as its affectionately known revolves around the telephone. You have to be very particular when delivering customer service over the phone. Since they can't see you, your voice and style is pretty much all you have.
Customer service as...
24th September 2009
Macules and Scars:
Before I jump into the topic of scars, I need to clarify the difference between Macules and Scars. Macules may look like scars, but they are not scars in the sense that a permanent change has occurred.
Macules and Scars:
Before I ju...
