13th September 2005
The term IVR is short for Interactive Voice Response, which
is a telephony technology that allows interaction between
callers and a phone system to acquire or enter information
into a database. More and more companies are turning to IVR
to help reduc...
12th September 2005
There are three major types of phone systems available: KSU-
Less phones, Key phone systems and Private Branch Exchange
(PBX)phone systems. Which type of these phone systems you
choose will depend on the amount of extensions you require
and the featur...
11th September 2005
Cordless phone systems offer many features and are ideal for
small businesses or businesses that are run from home. As
well as increasing the portability of your phone system,
they also increase office efficiency and productivity.
The first cordless...
22nd August 2005
Introduction To Voice Over IP (VoIP)
The way we make phone calls is changing. In fact in many
circumstances things have already changed. Take long
distance calls for instance, many service providers are
already using a technology called Voice Over I...
17th August 2005
Phone and voice mail systems can be pretty costly, even for
companies with a low number phones. Before investing in any
type of phone system or voice mail system, you need to
estimate how much your company is likely to expand over the
next few years ...
