19th January 2012
Supply Chain Management (SCM), including among all Warehouse Management and Inventory Management, is the management of services and products that are to be delivered to customers.
Supply Chain Management includes everything from storage and all moveme...
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17th January 2012
Auto Management, also commonly called Automotive Management, is the management of services around vehicle management. Auto Management includes management for auto repair shops, car and truck dealers, rentals, body shops and more.
So, for a normal person,...
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11th January 2012
Cost Management is the process of planning and keeping track of costs in the organization. Cost management should be obvious for most organizations to make sure that individual projects as well as the overall operations move according to plans.
Over al...
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10th January 2012
CRM is short for Customer Relationship Management and is the strategy for managing communication and all interactions with your customers and prospects.
The main goal with having a good strategy for CRM is to be able to find and attract new customers as...
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09th January 2012
A Service Desk is an IT resource for organizations working with ITSM (IT Service Management) as defined in ITIL (IT Infrastructure Library). The Service Desk is intended to be the Single Point of Contact (SPOC) towards the customers of the IT department, ...
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04th January 2012
Time Management is the process of controlling, understanding and planning how much time is spent on different activities in an organization.
Time Management is used in different situations to make it possible to increase efficiency as well as to understa...
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04th January 2012
A Help Desk is an instance helping people with computer related issues. The help desk personnel are experts in either specific computer software/hardware or common issues related to several different areas connected to computers.
There is a difference ...
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30th December 2011
Document Management is the idea of how to manage documents in a good way to be able to easily find them, find information in them, track changes in documents, share them with other people and still only show them to the people who should be able to see th...
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28th December 2011
Business Process Management, also often called BPM, is a systematic approach on how to improve the business processes in a company.
BPM helps a company to get a clear picture of how the company’s processes are today and how to improve them.
BPM is som...
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23rd December 2011
Project Management is a group of processes in combination for planning and organizing activities that should be performed to achieve a goal, as well as scheduling who should perform them.
A Project is a temporary collection of the activities that shou...
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21st December 2011
A lot of company managers wants to encourage their personnel to come with ideas regarding how to make the company a better workplace as well as ideas on new or modified products to be able to sell more. By having the ideas come from the personnel you will...
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20th December 2011
To be able to work with people you have to communicate. This is a fact that very few people object to.
But communication is not always that easy. You sometimes hear that people talk too much instead of doing the work they should. And if they talk too muc...
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20th December 2011
After reading about the organizations in the EU losing a lot of money due to inefficient working practices we have to ask if this is a trend that is possible to turn around. €60 billion in revenues is lost in the EU with UK being the biggest loser of €26 ...
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07th December 2011
You have just been invited to a customer to discuss his needs and you think you have the possibility to help him. Since he has shown interest for what you might have to offer you have transformed him from a suspect to a prospect.
You go to his office, de...
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05th December 2011
Most people think of e-commerce as when you purchase or sell products on the Internet. This is true, but an e-commerce software is much more competent than that and can help you throughout the whole sales process, including marketing and inventory managem...
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