12th June 2009
The media keeps telling us that are we are in tough economic times; people are spending less and being much more choosey about where they spend their dollars.
And still I am surprised that businesses are putting the WRONG people into front counter and...
02nd October 2008
We can define assertiveness by placing it on a continuum between passiveness and aggression and making a contrast with them. Assertive behaviours reflect the sense of personal worth that the individual has for himself and for the other person. When we ...
15th September 2008
Business leaders today at all levels in organisations are facing more stresses and tasks than at any time in the past. Even though we also have more tools at our disposal to manage these tasks, we are also bombarded with more information and data to proc...
02nd September 2008
Like many of you I have been relishing the feats and records at the Beijing Olympics this last week. The results have been a Goal Setting 101 course on focus, action; repetition, and celebration.
However, I am more interested in seeing how the athlet...
21st August 2008
Maybe Tomorrow?
I am recently back from 2 weeks holiday in the tropical paradise of Bali. There are so many clichés describing Bali that I will not repeat them or bore you with them here.
Rather what struck me during my holiday was a prevailing a...
14th August 2008
Recently Australia experienced a pivotal moment in its history. The newly sworn in Government apologised for the wrongs of the past inflicted on our indigenous people. It was symbolic clearing of the path to move forwards to bring a closer relationship be...
07th April 2008
Sometimes we find ourselves caught up in life’s current drifting into situations and getting results which we had not planned for. Recently I went with the current and found myself way, way out of my depth…
Read more.
I took the opportunity to ...
22nd May 2007
We cover the topic of Locus of Control in our Leadership programs, so it is 2nd nature for me to take full ownership for whatever outcomes I am creating in my life. After all why teach it if I am not living it?
The past few weeks have seen some events...
22nd May 2007
In the mid 1990's Daniel Goleman took the business world by storm claiming the Emotional Intelligence could impact on success more than IQ. (Or that was the populist interpretation).
However the reality is that in business given a level playing field w...
22nd May 2007
An interesting thing about values is that not all values are equal, some are more important to us than others.
Values by their very nature, and definition, are subjective. However the criteria by which we measure our values are based on observable behavi...
22nd May 2007
Increasingly our work with our key coaching clients is shining a spotlight on the importance of knowing our Values in lives work and careers.
So what are values? Where do they come from and how do they impact on behaviours and results?
First of all,...
25th June 2006
It seems that just as we shifted paradigms in the eighties, we worked synergistically in the nineties; now we are passionate in the naughties. Even my local petrol station has passion brochures at the pump! So what are we passionate for ………?
Last O...
12th April 2006
Some 93% of communication is in body language and tone. So with the written word as in this text, emails are words on a screen, or on paper if printed.
With the written word, there are none of the other hints at meaning which we receive in verbal comm...
12th April 2006
Answering emails has the same importance as answering telephone messages.
Usually an email may more usefully be replied to with a phone call rather than another email ( think about that)
Emails need to be sorted into priorities,
• "For your infor...
06th April 2006
To keep key stakeholders onside and supportive of a project then all communication with them needs to be in a language and format designed to continue to engage them.
To do this you will need to identify the "consequences" of the project to them
In ...
