08th August 2009
Effective leadership depends on effective communication.
Unfortunately, effective leadership is sadly lacking in all levels of society.
A miserable, but typical, lack of leadership jumped out at me at a recent High School junior varsity football gam...
23rd July 2009
Successful proposal writing means getting inside your clients’ heads two different ways.
First, you need to know about as much as you can about what they are thinking, what they want, what they need, and what they expect when dealing with you.
You...
08th April 2009
Proposal writing strategies that meet 21st century standards depend on one overriding principle.
You must be passionate about creating proposals that sell for you when you were not in front of your clients.
So what does that have to do with 21st-cen...
01st December 2008
Proposal Writing becomes a little more focused and a lot more productive when you follow the following tips.
1. AVOID "BOILER PLATE POLLUTION."
Too many sales people, marketing people, and proposal writers focus on what their company or their produc...
26th July 2007
Learning the true meaning of and the proper e-mail etiquette for using “CC” and “BCC” or “Cc” and “Bcc” can save you a lot of time, effort and embarrassment.
Some people use "CC" and "BCC."
MicroSoft Outlook and AOL both list "Cc" an...
21st April 2007
Listening does not take place in the ears. Hearing takes place in the ears. Listening takes place between the ears.
WE LISTEN WITH OUR HEADS.
Listening is an intellectual adventure.
We hear words and we can evaluate the meaning, importance, or u...
27th March 2007
Presentation Skills training during your professional career should have included a lesson about telling jokes in a presentation. That lesson should have been, "Don't tell jokes!"
Unless you are performing as a stand-up comic in a comedy club, your pr...
20th February 2007
Business writing does not have to mean time-consuming fear and
drudgery.
You can dramatically speed up the process of creating a letter,
memo or report with a simple three-step strategy.
Besides saving you time, this approach will help you become ...
20th January 2007
The chances are fairly high that most of you already know that public speaking or giving a presentation in front of a group is the Number One fear in the US.
Your presentation skills are an important part of you career path.
To take you career to th...
08th January 2007
Carelessness, emotional excess, and haste can result in e-mail
disaster.
One town official learned this lesson the hard way. Check out
this series of events.
On June 30, my wife e-mailed this municipal official with a
request to have the town per...
20th December 2006
Your e-mail messages can become more effective by using a simple element called a "Signature File."
If you already use one, please continue reading to review the proper components of a "sig file."
If you don't use one or don't know what it is, pleas...
19th December 2006
Quickly! Name three things that drive you nuts about Voice Mail.
My three favorite irritations are:
1. People who ramble on and seldom get to the point
2. People who don't leave a message
3. People who mumble their telephone numbers so that I...
10th May 2006
Your business writing can improve with help from Magnum, P.I, and Dirty Harry.
Yes, I know what you're thinking.
How could anyone possibly tie Thomas Magnum and Dirty Harry together to improve our business writing.
Let's check out both characters...
