02nd December 2008
Successful selling strategies are more important than ever in this sluggish economy. How do you stay motivated in tough times? Start with boosting your confidence, improving your attitude, and working on your time management skills. Time is money. Then, w...
01st December 2008
Turn on the television these days and the talk about a possible economic depression is, well, depressing. In tough times, having strategies for managing change is a necessary skill. And because of today's announcement that the unemployment rate is at an a...
04th November 2008
Work and life balance are a hotter topic than ever.Employers are waking up to the notion that for people to perform well they have to feel well.
In these trying times it's imperative to stay motivated.Change your mind and you change your circumstances....
30th October 2008
A key to effective leadership is being an effective role model.
In this difficult economy, leadership excellence is more important than ever. The business environment is more competitive. Employees, business owners, managers and supervisors must perfo...
25th August 2008
In conducting keynotes and workshops for managers and supervisors, I'm often asked about managing difficult employees. Here are some easy tips for exactly what to say, and what not to say in managing difficult employees...especially the insubordinate subo...
22nd August 2008
In conducting seminars on leadership, and managing people, for over 12 years, I often ask participants to list their top do's and don'ts for successfully managing people. 10 timeless principles have consistently been mentioned. Here they are:
1. Set go...
28th March 2008
"When managing difficult people, if it isn't written down, it's as if it didn't happen." Colleen Kettenhofen
Many managers and supervisors are promoted to management positions based on their hard skills. Yet few of them have had training in the area of...
20th August 2007
"Set a specific goal and take action. Goals are nothing without action." Colleen Kettenhofen
Everyone dreams of achieving success. Whether you want to increase sales, grow your business, take a long-deserved vacation, or lose weight. Greater success is...
14th August 2007
"Nothing is so infectious as example." Francois de La Rochefoucauld
In conducting team building training and management skills training all over the world since 1995, I've discovered there are nine essential ingredients that consistently crop up in cre...
16th May 2007
"With public speaking, your audience will know if you didn't rehearse." Colleen Kettenhofen
All of us recognize that public speaking ranks among one of the greatest fears for most people. Whether speaking at a meeting or before a group of 400, many peo...
20th April 2007
"The disease of me often results in the defeat of us." Pat Riley of NBA fame
Do you know any difficult people? Ever worked or lived with a difficult person? If you answered no to both quetions, you're probably not gettin' out much! Seriously though, so...
09th April 2007
"The happiest people are those who are too busy to notice whether they are or not." William Feather
Who are the difficult or negative people in your life? Do you have to work, manage, or live with negativists, whiners and complainers? They are one of t...
14th March 2007
Many managers, supervisors and team leaders are promoted to leadership positions based on their "hard skills" or technical skills. Yet, as new managers, most of them have never had any formal training in people-skills, and how to communicate effectively. ...
15th February 2007
"Most people ask for happiness on condition. Happiness can only be felt if you don't set any condition." Artur Rubenstein
1) Practice patience, perseverance, and prayer. There's a story of the person who prayed, "God, please give me patience, and hurry...
10th February 2007
"Happiness is often the result of being too busy to be miserable." Anon.
Do you manage or supervise difficult employees? Ever think you're alone? You're not. Most likely your difficult employee is someone you've inherited. Not someone you would've hire...
