Imagine a commute that is just down the hallway, a few minutes from your favorite gourmet coffeepot and the Monday morning news. You plug in your headset to the phone, boot your computer, and begin taking calls for your client. After 30 minutes of call ti...

A job with a home-based call center or other virtual employer is an enviable position. It’s important to realize that a desire and ability to work from home is NOT considered a skill by potential employers. Home-based employers are looking for good work...

1. Trust is fragile. Whether you are dealing with a prospect, customer, or vendor, your relationships will always make or break you. Tony has always been careful to preserve the friendships he felt were valuable. (However, we all know that relationships c...

1. Trust is fragile. Whether you are dealing with a prospect, customer, or vendor, your relationships will always make or break you. Tony has always been careful to preserve the friendships he felt were valuable. (However, we all know that relat...

In the strange world of social media, a lot of free widgets (i.e. tools) are available to its inhabitants, with very little technical knowledge needed. Some widgets are good solely for their intended purposes - such as sharing a picture, sentiment, or ano...