"The other night I ate at a real family restaurant. Every table had an argument going." One of the biggest obstacles to personal and career success is anger. When we fail to control our anger, we suffer several blows: Anger impedes our ability to ...

Elsie is a food production manager. She works hard. She focuses her energy. She brings out the best in her staff, and they love her for it. Her department is the most productive in the company. Everyone thought Elsie would become the new vice presiden...

Somewhere in the land of low self-esteem and battered body-images ... After years of terrorizing the countryside, hunting deer, poaching livestock, killing game, Tiger grew long in the tooth. Finally, he knew it was time to retire. So he packed his ba...

I kick off my keynote workshops with the following question: After the gold medal winner, who is happier at the Olympics? The silver medal winner The bronze medal winner Then I draw out responses from the audience. Some pick the silver meda...

By David Leonhardt The water purification salesman had been talking to us for what seemed like hours. During a lull in his monologue, I asked if he had a website. "Yes. In fact, we are the only independent distributors of this product who do...

By David Leonhardt As someone with expertise in media relations, I've been asked if media coverage and publicity can build an online business. The real question is whether what happens offline really matters online. And the answer is unquestionably, "Ye...

By David Leonhardt "Cindy, where's that local news story? I need it yesterday!" "Coming right up, boss. I'll have it to you soon," Cindy shouted back. "Yesterday isn't soon enough!" Cindy clicked on her screen. "You have mail." She looked at...

By David Leonhardt "Dear David: I just created a website on baby toy safety. What should I do to make sure gazillions of people find me through the search engines?" I can't promise you gazillions, but there are a few things you should do to make it ...

By David Leonhardt Post-Florida Google Pulls Back the Fig Leaf One of the most frequent questions I get asked about my ebook, Don't Get Banned BY The Search Engines , is whether I amended it to include post-Florida Google. "Florida" is the code name ...

Three things you should NEVER do (even if some slick-talking "expert" tells you it will cost you only $499 and will guarantee you gaggles of customers) A webmistress asked me recently how much I would charge to optimize her site for the search engines...

By David Leonhardt Maggie knows how to find what she wants. She lets her fingers do the walking – not in the Yellow Pages, but at Google.com. She wants to learn about bread baking, and you have just written Bread Baking Made Simple, and you sell some gr...

By David Leonhardt (Will your website be ready, or will you be playing catch-up six months too late? November 2003 might go down in history as the month that Google shook a lot of smug webmasters and search engine optimization (SEO) specialists from...

By David Leonhardt From the obvious to the "Hey-I-never-thought-of-that-great-idea-before", here are 10 of the top 52 tips on how to optimize your website for its turbo-charge rocket ride up the search engine rankings. Be bold. Use the tags...

By David Leonhardt Suppose you were offered 263 links coming into your website from 263 other websites all in one fell swoop. Everybody knows that the more inbound links you have, the higher you will rise in the search engine rankings. Suppose furth...