27th July 2008
Many successful organizations have survived turbulent economic conditions and fierce competitive environments by consistently nurturing a niche, and the loyal consumers in the niche community. It is possible to expand and grow business in addition to the ...
23rd July 2008
Statistics show that most men prefer using Internet search engines for quick advice on health related topics, even more than calling or scheduling time to discuss health concerns with a doctor. The following are the most frequently searched Men's Health T...
18th June 2008
Rising fuel prices have impacted airline travel. Be prepared, and adjust your plans accordingly.
Continental Airlines plans to slash 3,000 jobs and reduce domestic flights in an effort to reduce operating costs. The cuts include pilots, flight attendan...
29th May 2008
Can avoiding taboo topics in communication have a critical impact on clients, partners, peer, family, and friends? How do candid conversations empower a trusted advocate?
What is the difference between a trusted advisor and a trusted advocate?
A tr...
25th May 2008
There are amusing and horrific stories of the trials and tribulations associated with the transfer of technology, and the implementation of new systems and architecture. There are lessons that we can learn from those who have blazed the trails before us, ...
21st May 2008
The following is a simple step-by-step process for creating a strategic plan by the numbers. This is a ten step process that can be used by a group, an organization, or an individual. Print out the steps and prepare to organize your ideas into a tactical ...
08th May 2008
A business can be defined by the same character traits that are typically associated with an individual personality. A business can be bold, aggressive, compassionate, inconsiderate, caring, trustworthy, deceptive, cautious, or friendly. A business is oft...
06th May 2008
Is it possible to "'recession-proof" your business? Most business experience slow periods, recession, seasonality, growth, and varying profitability. When going through a period of recession, keep going.
It is important to recognize the reasons for any...
15th April 2008
What is the secret for successful sales? Is it low cost? Is it a famous brand name? Is the secret to successful sales to have the most features, at the best price, with the best quality or performance, before the competition? The secret to successful sale...
03rd April 2008
Namastrategy (noun) is derived from the words Namaste (Sanskrit), and Strategy (Greek). It is a long term plan of action, and a method of winning, that is based on respect and recognition for the value of partners and clients, in acquisition, merger, expa...
28th March 2008
The rules have changed. The Internet has made it easier, faster, and more convenient for consumers to compare prices, quality, features, and previous customer experiences. With a suddenly level playing field for brand comparison of commodities, what is th...
19th March 2008
What is the magic formula for getting ahead? What can I do to accelerate my career advancement? What should I do to get noticed and promoted? These are common questions, and the secret to unlock potential for career advancement is nearly as common.
A ...
26th February 2008
What does it mean to be a Trusted Advocate in Customer Service? To be truly successful in delivering service, it is necessary to understand and support the many collective individuals who are part of the complex chain in delivering customer satisfaction.
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20th February 2008
Selling products or services, it is important to understand why people buy. Marketing, sales, operational infrastructure, and customer service should be crafted with the consumer purchasing perspective.
First, we need to distinguish between why people ...
14th February 2008
Is it better to be right, or to do right? Is there a real difference between being right and doing the right thing? When it comes to communications, support, and teamwork, there is a perceptible difference between the two.
Customer Service
Assisting...
