<?xml version="1.0" encoding="iso-8859-1"?>
<rss version="2.0">
<channel>
<title>Bill Zipp's Articles</title>
<link>http://www.articlealley.com</link>
<description></description>
<language>en-us</language>
<webMaster>editorial@articlealley.com</webMaster>
<item>
<title>Three Steps to Creating Exceptional Customer Experience</title>
<description>Here is the brutal reality: It's not enough anymore to JUST provide customer service.When my mother grew up and it was her birthday, her mother went to the store and bought flour, sugar, milk, and eggs; came home and baked a birthday cake. Whe...</description>
<link>http://www.articlealley.com/article_232867_15.html</link>
<pubDate>30th October 2007</pubDate>
</item>
<item>
<title>The One-Step Secret to Employee Empowerment</title>
<description>It's not the latest song from the soul of B.B. King, but here's how the 5:01 blues goes at most small businesses today . . .4:59, everyone is poised and ready. 5:00, the work day ends. 5:01, your employees rush out the door-nearly tripping ove...</description>
<link>http://www.articlealley.com/article_226085_15.html</link>
<pubDate>11th October 2007</pubDate>
</item>
<item>
<title>A 3 Step Sales System that Even the Least Sales Savvy Can Follow</title>
<description>As a kid I sold chocolate bars and magazines for school fundraisers, never anything as an adult. But here I was with the title of "Account Executive" and a list of clients waiting for me to call on them.I just inherited another salesman's terr...</description>
<link>http://www.articlealley.com/article_225559_15.html</link>
<pubDate>10th October 2007</pubDate>
</item>
<item>
<title>How to Set a SMART Goal, 5 Simple Steps</title>
<description>At my 8th grade graduation I announced to the bemused audience that my future career was going to be as an NBA basketball player. I am a 6' 1" clutz with a vertical leap of about 3 inches. This goal was not one of the smarter things I have ever said in my...</description>
<link>http://www.articlealley.com/article_208569_15.html</link>
<pubDate>29th August 2007</pubDate>
</item>
<item>
<title>Succeed Wildly at What You Do AND Have a Life Outside of Work</title>
<description>It's the adventure of a lifetime! You own your own busines. You are the boss. And you makes lots of money.

Consider these facts from How to Make Big Money in Your Own Small Business by Jeffrey Fox:

� Small business today represents 99% of all empl...</description>
<link>http://www.articlealley.com/article_203848_15.html</link>
<pubDate>20th August 2007</pubDate>
</item>
<item>
<title>Why Delegation Doesn't Work and What YOU Can Do About It</title>
<description>What's destroying your small business? It could be delegation dysfunction.

Here's how it works: You ask someone to do something. They put it on the bottom of their pile. You check on it and discover that it's not done. You press them on it, and it fina...</description>
<link>http://www.articlealley.com/article_203516_15.html</link>
<pubDate>20th August 2007</pubDate>
</item>
</channel>
</rss>