http://www.articlealley.com en-us editorial@articlealley.com The term IVR is short for Interactive Voice Response, which is a telephony technology that allows interaction between callers and a phone system to acquire or enter information into a database. More and more companies are turning to IVR to help reduc... http://www.articlealley.com/article_8776_45.html 13th September 2005 There are three major types of phone systems available: KSU- Less phones, Key phone systems and Private Branch Exchange (PBX)phone systems. Which type of these phone systems you choose will depend on the amount of extensions you require and the featur... http://www.articlealley.com/article_8729_45.html 12th September 2005 Cordless phone systems offer many features and are ideal for small businesses or businesses that are run from home. As well as increasing the portability of your phone system, they also increase office efficiency and productivity. The first cordless... http://www.articlealley.com/article_8556_45.html 11th September 2005 Introduction To Voice Over IP (VoIP) The way we make phone calls is changing. In fact in many circumstances things have already changed. Take long distance calls for instance, many service providers are already using a technology called Voice Over I... http://www.articlealley.com/article_6011_15.html 22nd August 2005 Phone and voice mail systems can be pretty costly, even for companies with a low number phones. Before investing in any type of phone system or voice mail system, you need to estimate how much your company is likely to expand over the next few years ... http://www.articlealley.com/article_5272_45.html 17th August 2005