http://www.articlealley.com en-us editorial@articlealley.com The Web is where many of our customers and users will increasingly “live” for their information needs. This means that anything we do to both deliver e-Learning and spread the word about our products and services “over the Cloud” will both serv... http://www.articlealley.com/article_1225170_11.html 10th November 2009 Sometime…oh, around 2004…you probably started hearing buzz about “Web 2.0…The next generation of the Internet.” The term was coined by O'Reilly Media. And though everyone you ask gives you a different definition of the way Web 2.0 should look an... http://www.articlealley.com/article_1166136_45.html 12th October 2009 What actually is SCORM? SCORM, Shareable Content Object Reference Model, is a standard for web-based e-learning that has been developed to define communication between client-side content and a runtime environment. In the context of this article, the clie... http://www.articlealley.com/article_1121089_11.html 25th September 2009 You’ve probably heard a lot about “Cloud Computing” (also known as “Software as a Service” or “SaaS”). This refers to a movement to turn computer terminals and notebooks into “client” machines that primarily (or only) execute application... http://www.articlealley.com/article_1084706_11.html 15th September 2009 The students who began college this year have been dubbed the first “Net Generation,” because they habitually seek, receive, and even expect information to reach them over Web services like Twitter, Facebook, Google, and YouTube. Soon, they will join ... http://www.articlealley.com/article_1040799_11.html 19th August 2009 At SyberWorks, we’ve developed quite a few courses, and seen many more that others have done. And though course development “best practices” should be common sense, they are often violated. So we wanted to offer our own best guidelines for building ... http://www.articlealley.com/article_1017248_11.html 04th August 2009 We’re all fond of saying “Know your audience.” But how many of us track our audiences’ rapidly changing demographics? If you’re like me, it’s not a daily action item. But I just received a reminder of how much the audience for my work (and ... http://www.articlealley.com/article_988029_11.html 18th July 2009 Using audio in your online course is an extremely important factor in engaging your audience. Studies have shown that courses without audio are less compelling and memorable than courses with audio. Either used as a narration or for directions, audio – ... http://www.articlealley.com/article_971537_11.html 08th July 2009 There are two ways a company may purchase a learning management system/learning content management system (LMS/LCMS). They can license the software and host it on their own servers internally, or they c... http://www.articlealley.com/article_926117_11.html 11th June 2009 On-the-job training (OJT) is common in both large and small organizations. It is usually done informally, with an experienced colleague or mentor overseeing or teaching the trainee. It may take place in a classroom, on the plant floor, or in any other p... http://www.articlealley.com/article_915724_11.html 05th June 2009 Many corporations want to integrate their Learning Management Systems with other software that they use to run their businesses. SalesForce.com has become the dominant player in the customer-relationship-manager (CRM) software segment, and since SyberWork... http://www.articlealley.com/article_830612_11.html 20th March 2009 Companies and organizations today use web conferencing in many aspects of their organizations—to conduct meetings, collaborate on projects, demonstrate products and services, and more. Learning to use web conferencing technology is pretty easy, but the... http://www.articlealley.com/article_795320_11.html 23rd February 2009 “Ok, we bought an LMS, put up a course and turned it on. We can start using this thing tomorrow.” So says your manager, as you look at him half in shock, and half with that can-do serious face that has got you this far. Of course nothing is that ea... http://www.articlealley.com/article_714223_45.html 06th December 2008 In many ways, good instructional design is just common sense, combined with decades of observation about what works and what doesn’t when teaching adult learners. Here are 10 basic tips to sharpen your own training programs: 1. Know your audience. Un... http://www.articlealley.com/article_669304_11.html 20th October 2008 When a company purchases and implements a learning management system (LMS), they often need an interface to connect it to other systems used by the organization such as SAP, PeopleSoft, and others. Interfaces from one system to another are created so dat... http://www.articlealley.com/article_641358_45.html 18th September 2008 The answer is ‘no’. It is not possible for any vendor to offer a turnkey 21 CFR “Part 11 compliant system.” Any vendor who makes such a claim is incorrect. Part 11 requires that both procedural controls (i.e. notification, training, SOPs, administ... http://www.articlealley.com/article_623270_11.html 06th September 2008 Classes, courses, and groups may be used in many different ways to organize, manage, and track your training depending upon the internal organization and design of your Learning Management System (LMS). In some systems, creating an online class may be sep... http://www.articlealley.com/article_593825_45.html 29th July 2008 In our last article, we looked at using graphics in e-Learning. Now, we’ll examine another important tool for creating successful course interactions – Adobe Flash™. Flash is a vector-based animation and interactivity program that allows you to crea... http://www.articlealley.com/article_593824_45.html 29th July 2008 At SyberWorks, we are often asked, “What is the difference between Courses, Learning Events, Competencies, and Job Roles?” It’s a great question! A Course is basically testable and scoreable learning content that can be delivered to students eit... http://www.articlealley.com/article_593823_45.html 29th July 2008 I think we would all agree that e-Learning courses benefit from graphics, even if the topic you are presenting is dry. Nobody likes to read large amounts of text on-screen. Using graphics to break up text gives the eye something to rest on before continui... http://www.articlealley.com/article_592261_45.html 29th July 2008 This final article in the series will examine the ‘Fill in the Blank with Math’ learning activity and provide some variations, so that you can see how this activity may be used in different learning scenarios. As with the prior examples, we will provi... http://www.articlealley.com/article_582676_45.html 21st July 2008 In our first article, we looked at developing a ‘circle answer conditional’ learning activity and discussed some variations relating to various types of scenarios. In that example, the learning activity is “conditional” because the user has a choi... http://www.articlealley.com/article_582674_45.html 21st July 2008 In our first article, we looked at developing a ‘circle answer conditional’ learning activity and discussed some variations relating to various types of scenarios. In this example, the learning activity is “conditional” because the user has a choi... http://www.articlealley.com/article_582673_45.html 21st July 2008 Flash is a powerful tool that can be used to develop many different types of learning activities, within the context on an online training course. In this series, we will look at the use and construction of four basic learning activities to get you starte... http://www.articlealley.com/article_582672_45.html 21st July 2008 Now that the buzz surrounding podcasting has subsided some, what is the place of podcasting in today’s learning arsenal? It’s a very good question. By now, most learning professionals have heard of podcasts in one way or another. They may have learned... http://www.articlealley.com/article_582539_45.html 21st July 2008 What are competencies? What is competency management? Competencies are personal capabilities that are demonstrated through measurable knowledge, skills, abilities, and personal attributes, which can contribute to enhanced employee performance and, ult... http://www.articlealley.com/article_580245_45.html 18th July 2008 What is a hierarchy? Why use one? Many businesses use different departments, organizations, locations, or other structures to distribute and organize their personnel. And when fitting their users into a learning management system, they’ll want to us... http://www.articlealley.com/article_579251_45.html 17th July 2008 I would bet that if you ask most people today about the threat of Polio, many would tell you that the disease was knocked out decades ago because of a standard vaccination regimen now required for children. Yet, there was an outbreak of Polio in Minnesota... http://www.articlealley.com/article_575590_11.html 14th July 2008 When evaluating many types of products and services, companies or organizations sometimes use an RFP (Request For Proposal) / RFQ (Request For Quotation) process. There are challenges associated with the RFP / RFQ process, such as the length of time it c... http://www.articlealley.com/article_58398_15.html 30th May 2006 There are several hundred e-Learning tools out in the marketplace today. Selecting the proper course-authoring tool for developing your company's online training content is no small undertaking. Today we are going to look at some solid strategies to hel... http://www.articlealley.com/article_37495_16.html 21st March 2006 By Dana Fine, Senior Instructional Designer, SyberWorks, Inc. Developing a useful, well-written online survey that extracts the information you need from your users can be a challenge. In this article, I will review 14 tips for creating a useful onlin... http://www.articlealley.com/article_31701_45.html 24th February 2006 In many respects, e-Learning has matured as a technology and industry. Today we will look at how web-based learning management systems can be and are being used as part of the partner support function in a company or organization. What is a... http://www.articlealley.com/article_24146_45.html 16th January 2006 Learning management systems can be very complex. Viable learning management systems are SCORM/AICC compliant. In this article, I will provide a basic explanation of the SCORM/AICC standard used in the marketplace today by many learning management systems.... http://www.articlealley.com/article_21851_45.html 01st January 2006 In many respects, e-learning has matured as a technology and industry. Today we will look at how web-based learning management systems can and are being used as part of the customer support function in... http://www.articlealley.com/article_17638_45.html 29th November 2005 What turns your best dress into a showstopper? Accessories. And what turns your online course content into dazzlingly useful learning content? Learning Activities. What is a Learning Activity? In <a href="http://www.syberworks.com/Services.htm#Cust... http://www.articlealley.com/article_17637_22.html 29th November 2005 Customer acquisition and customer retention are important issues for any company today. A simple definition of "customer acquisition" is the process of acquiring or obtaining new customers, and/or converting prospects to customers. "Customer retention" is... http://www.articlealley.com/article_12255_3.html 14th October 2005 Customer Retention Uses of Web-based Learning Management Systems (LMSs) 8) Around-the-clock, 24-7 tech support. A web-based LMS used to deliver training and product support is able to provide 24-7 customer support, with courses on ... http://www.articlealley.com/article_12253_3.html 14th October 2005