chat support software

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Published: 06th February 2017
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The ways where Noodle chat software can improve the Conversion Rates
Now a days All prefer the Online shopping but the trouble part is lots of the customers disconnected from someone who can answer their questions in real time with precision rather than to see the potential customers click away from their e-commerce websites. In Present all the business need the chat support software like Noodlechat,Click on the chat support button you will find the convenient answers what the customer wants.
The benifit of using the noodlechat software :-
1) Noodle chat provide the chat support- Just one click and the customer get the suitable answers.
2.Noodle chat offers the best- Functionality easy to implement and optimize from proactive chat invitations to an integrated user interface
a) Noodlechat prospect detection:-Invite visitors to a chat with a personalized message based on their predicted requirements.
b) Create rules and triggers - based on visitor behavior - with specific actions allowing you to segment visitors into categories such as; geographic location and repeat visits. Prospect detection and dynamic invites based on visitor need will drive conversion and satisfaction.
c)Noodlechat rule based & manual dynamic chat invites:-In addition to a default invite image, any number of dynamic invites can be created against monitored sites. Each dynamic invite can have its own imagery and movement on properties.
This feature allows you to optimize special offers and is useful for invites that are related to products, services or sections of your site.
d)Noodlechat location and geo ip:-Detect a visitor's location, GEO IP including organization name where available, through to browser and operating system. All the visitor details you need in one place.
3.The main benifit is the page tracking of Noodlechat
Agents can see in real-time who is on the site, and who needs help. For example, you can see a visitor has been on a checkout page for 2 minutes without progressing, or who has been looking at the same question in your FAQ for 5 minutes.
4.Noodlechat pre and post chat surveys:-
Use customizable pre-chat surveys to collect information and perform skill based routing.Use post-chat surveys to find out how well your operators are reporting and to judge the service satisfaction levels.
5.Noodlechat campaign management:-
Track visitors based on the campaign that they used to find your site such as PPC, email newsletter, social media or any source where you have used a tracking code. You can create real-time 'Alerts' for each campaign and you can view historical analysis reports.
Noodlechat provides the immediate access to customers' pain points. When any customers use online chat support software , they'll try to ensure that a product will perform as advertised or that a promotion will provide the discount they want.
Noodlechat software allows you to track and then engage that visitor to offer assistance and convert them to a customer

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