Wholesale Dropship Sellers, Are You Giving Your Customers Value For Money?

By: Rose Li | Posted: 23rd July 2008

Any eBay trader or online vendor who uses a wholesale dropship supplier to send products to their customer should be able to answer the question with a very definite yes.

Am I giving my customers enough bang for their buck?

"But why just target this question at vendors and traders who use a dropship company to handle logistics?" I hear you ask.

While it's always a good idea to add value to items you on-sell to customers it is essential for those who use a wholesale dropship company to get their goods to their customers.

It is the only way that they can honestly say they are treating their customers well enough to warrant their customers staying loyal to them.

Besides all the other eBay traders and online sellers who would just love to take your customers there's also the dropshipping firms as well. Because, with no minimum order quantity and, no entry fee (in most cases) why, if you don't add any value, would your customer pay more for the product when they could get it much cheaper from the source once they find it.

While almost every dropship wholesale companies won't send out advertising material in boxes or mark boxes in a way which will allow customers to track purchases back to them it doesn't mean that your customers are nicely tucked away in your database and won't go scurrying off to a cheaper source if you don't give them some sort of special treatment.

The challenge then is to add value to products to ensure that your customers stay will continue to buy from you, even if they know they can get the item cheaper somewhere else, be it a competing ebay trader or wholesale dropship firm.

While people who use a wholesale dropship supplier are unable to put anything in the box as you're not the one packing it, there are a number of ways that you could make sure your customers are more than happy to stay loyal to you.

Some ways and offers, which should result in a successful sale and happy, loyal customers include:
* Warranties
* High levels of customer service all the way through and after the sales process.
* Free digital content.
* Extensive marketing and branding
* Special deals for the customer

So why those things specifically and how can you harness them to increase customer loyalty without blowing your wad financially?

Continue reading this story at http://blog.chinavasion.com/index.php/704/wholesale-dropship-vendors-add-value-or-lose-custom-part-2/ or visit China's top wholesale dropship company for consumer electronics in China. This article is free for republishing
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Tags: wholesale, ebay, advertising material, loyal customers, logistics, warranties, dropship company