HyperQuality connects with $10MIgnition Partners Leads Financing in Contact Center Monitoring Leader; Rustic Canyon, Miramar, Divergent Invest for Second Time in 18 Months.
HyperQuality Inc. raised $10 million in a Series B round of financing led by Ignition Partners of Bellevue, Wa......
Customer Service: Reconnecting with CustomersNo one likes to be put on hold or to endure high pressure sales tactics. Even Business owners, who, after all, are also consumers, probably hate the "hard sell" that is common at many firms.
Yet Companies often don't let this shared experience inform the......