Book Review – Warriors, Workers, Whiners, and WeaselsWe all know a Weasel. You know, that person that threatens to take down your organization by using every sleazy tactic in the book to advance their careers regardless of how it effects others. Warriors, Workers, Whiners, and Weasels: The 4 Personality T......
How to Dramatically Reduce RefundsRefund requests and returned merchandise are a tremendous waste of yourcompany's time, effort, and money.But the solution is remarkably simple. Why do customers request refunds?It's not faulty merchandise or poor services.Nor, usually, dishonest customers......