Articles, tagged with "contact center", page 1
17th April 2012
With time, outsourcing is becoming more and more mainstream phenomenon and now considered as a business essential. According to the trends of the year 2011 and 2012, IT outsourcing has seen some change in the popularity of different services. Latest hot t...
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Author:
Lan Laurie
15th August 2011
According to Wikipedia, the definition of Jargon is - 'Jargon is terminology which is especially defined in relationship to a specific activity, profession, group, or event.' The use of jargons started with the technical backgrounds in science, especially...
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Author:
John Deniyal
25th July 2011
Life at a call center has a great glamor which is often reflected with the dress code that the professionals carry. It is always a good feeling to observe an employee who carries their professional attire in a pleasant manner. Especially, organizations th...
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Author:
Ella Greens
26th May 2011
Life would be so easy if everyone was intrinsically motivated! However, more often than not, it's up to management to maintain employee morale and motivation. To activate and inspire self-motivation and boost 'morale' amongst employees, you need to be a d...
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Author:
PMane
17th May 2011
Now days, Business Process Outsourcing or BPO has brought a latest drone in industry. During the last global economic recession it is rapidly wounding up the scars created. Since the recovery rate was slower so the various software companies are trying to...
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Author:
Energy Switch
12th May 2011
The new age has given rise to new industries such as Business Process Outsourcing and specifically call center outsourcing. The technological age has brought us so far into the future that distance is no longer such a big problem for conducting business s...
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Author:
PMane
23rd March 2011
Life would be so easy if motivation could exclusively from within us! However, more often than not, it's up to management to maintain employee morale. To activate and inspire self-motivation and boost 'morale' amongst employees, you need to be a dynamic l...
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Author:
PMane
15th March 2011
Major businesses are now providing additional customer service for client satisfaction through the operation of a dedicated contact center. Described as the "nerve system" of the business, call centers act as a tool for both maintaining good customer rela...
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Author:
soniaroody
28th February 2011
Exam1pass’s 6202.1 practice test questions are an excellent resource in preparing for the 6202.1 exam. I passed my exam with a score of 95%.The high quality 6202.1 practice exam questions from Exam1pass were really helpful in passing the 6202.1 exam. My s...
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Author:
exam1passyq
18th February 2011
Call center work opportunities variety dependent on the business procedure they provide to. Many brand features are again applying that process buyer grumbles should be listened and provide with customer assistance. On top of that call center work opportu...
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Author:
pawanalley
24th January 2011
Cisco 642-165 exam is well known as CCNA examination. This certification program is associated with the Cisco certification called as Tivoli Software. For preparing this 642-165 examination, candidates can take a practice course of CCNA 642-165 certificat...
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Author:
tianzhiya
25th October 2010
The increasing number of young professionals today that are employed as call center agents in different BPO sector are amazingly high especially with the contact center company. It helped a lot in decreasing the unemployment rate particularly in the Phili...
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Author:
Mary Cruz
13th August 2010
Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufa...
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Author:
mohanchen
31st March 2010
The Philippines has lengthy been recognized as an suitable desired destination for voice offshoring, because of on the country's big pool of English-speaking individuals, affinity with Western culture, IT infrastructure, governing administration assist, a...
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Author:
Brock Dyer
17th July 2009
Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufa...
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Author:
James Yee
