Articles, tagged with "business call", page 1
15th March 2011
Major businesses are now providing additional customer service for client satisfaction through the operation of a dedicated contact center. Described as the "nerve system" of the business, call centers act as a tool for both maintaining good customer rela...
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Author:
soniaroody
15th December 2010
As a call center agent, your effective handling of telephone calls is very important in every transaction. Good customer satisfaction is the foundation of success in a call center business. Therefore, customer care is the heart of your job. You have to ge...
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Author:
Phillip Eastwood
11th February 2010
Mitel Phone Systems are installed in thousands of hotels and motels across the nation. In fact, TEL electronics, inc. (TEL), the leading manufacturer of call accounting systems for hotels, reports that over 83% of its call accounting systems are currently...
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Author:
JWarner
08th February 2010
How to start a franchise call center business? If this is your main question then you are at right place. Continue reading and at the end you will find a new and innovative way to start your own call center franchise business.
Call center services hav...
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Author:
NaXicor
29th August 2009
There are many instances in today's business world where companies have failed to leverage their differentiation for increased profitability. Recently, Business Week's Chief Economist, Michael Mandel, wrote about this in his article, "Innovation, Interrup...
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Author:
Transcendstrat
03rd August 2007
When I was twenty and on the eve of going to Bern, Switzerland, for a year's work experience my parents took me and my younger brother and sister for Sunday lunch at their Golf Club. There, as we passed through the bar to the dining room, my eyes met thos...
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Author:
P.G. Glynn
