Articles, tagged with "six sigma", page 1

Is Your Call Center Six Sigma

A business management strategy used widely in many sectors is phrased out to be “Six Sigma”. This was originally developed and implemented by Motorola, USA in 1986. Six Sigma works efficiently by stimulating the quality of the process and by finding and r... Read >
Author: deborahfjones

SFS

The Stanley Fulfillment System (SFS) is a Transformational Lean™ proprietary methodology used by Stanley Black & Decker to reduce waste, minimize inventory, and improve quality through manufacturing and transactional projects and activities, which maximiz... Read >
Author: Scott A. Neal, LCB

CSSBB exam practice test

Exam Name: Six Sigma Black Belt Certification - CSSBB Exam Number/Code: CSSBB Vendor: ASQ Associated Certifications: ASQ Certification CSSBB study guide resources can prove most valuable when facing the challengingCSSBB test. So if you are one of th... Read >
Author: jack

Using Six Sigma To Improve Call Center Efficiency With CTQ

The call center's main function is to retain customers. Any time there is a delay or defect in the process there is also a potentially lost customer. If a call center's primary focus is not customer satisfaction, new customers won't be attracted and ol... Read >
Author: PMane

One Point Lessons and the uses in an Organization

A one point lesson is a single line to keep in mind a bigger concept or a bigger message which will keep reminding a person whatever he has learnt in a particular class or a particular training program. Memory is short lived if we do not keep revising ... Read >
Author: Cruzer

Metrics Vs KPIs, Scorecards Vs Dashboards

Scorecards are also an important part of Six Sigma initiatives as are Dashboards, which provide a summary of performance. All these differ from each other to a certain extent, but each have their benefits and suit the needs of Six Sigma projects at var... Read >
Author: PMane

Six Sigma Concepts (DMAIC) and Cost of Quality

Six Sigma concepts and Cost of Quality Earlier balancing quality levels with the cost were considered to be essential for financial survival. But now it is discovered that with six sigma concepts and advance lean you can achieve world class quality wi... Read >
Author: viney

queue management systems

At a more strategic level the bank was able to determine the Optimum Counter & Service mix per branch ie Number of counters offering a particular service. Wait time and service time metrics were used to calculate employee productivity bringing high degree... Read >
Author: Intell Visions

Outsourcing to WNS, increased conversion rate by 50 percent for Travelocity's inbound offline sales

In 2006, the global travel industry was experiencing significant growth. With the industry growing at over 5 percent per annum, managing growth while reducing operational costs was an imperative for the travel industry. At the same time, Travelocity, ... Read >
Author: WNSGlobalServices

The Pros And Cons Of Six Sigma

Since Motorola first used the business strategy known as Six Sigma in 1986, many companies have realized the benefits of using this methodology and implemented it with outstanding results. The Six Sigma system concentrates on identifying and eliminating a... Read >
Author: Casey Trillbar

PMP, CAPM, Six Sigma Black Belt, Six Sigma Green Belt, Lean, ITIL

PMP® / CAPM® / CSSGB / CSSBB/ LMC / LSS / ITIL / are few of the hottest certifications in the market today and have become a 'must have' for Project Managers as well as other professionals who are seeking to upgrade and gain career advancements. Supportin... Read >
Author: consakinc

Brad Hollister Advises How to Create a Lean Supply Chain and Optimize Operations

Create a Lean Supply Chain and Optimize Operations View Complete Report Here: http://blog.freightaccess.com/?p=307 Although optimizing a supply chain is often thought to be re-working the warehouse order method, several have discovered that the ef... Read >
Author: Brad Hollister - Director of Business Development

The Basic Principle of Six Sigma Begins With a Simple Mathematical Equation

Among all statistical analysis, the equation possibility, graphs and some experiments. And among all the projects and plans as well as tools and technology. Beyond black belt and another belt. Beyond all that confusing jargon. Six Sigma has a base that yo... Read >
Author: alifshaft

Six Sigma Training-Six Sigma Green Belt Courses

Six Sigma Training Over the years IACT has certified professionals across the globe including countries such as USA, UK, France, Germany, Canada, India, Australia, Singapore and UAE. It provides six sigma training which includes concepts, assignments, ... Read >
Author: VikingsTrade

Five Benefits of Process Mapping in Six Sigma

Process mapping is surely an important tool of Six Sigma Assignments that people need to exploit. This enables you to get a visible view of your company functions and the way they are at present working, in addition to letting you see how they could be wo... Read >
Author: Donovan Cabrera

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