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Articles, tagged with "customer satisfaction", page 1

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Why you Should Enhance Productivity

03rd April 2013
The expressions efficiency and productivity seem to be used a lot in the world today. To the point, that they may all too often be viewed to be merely another buzzword. Nonetheless, they're indispensable within the market segments most people function wit... Read >
Author: Sam Wallis

The Necessary Characteristics Of Hiring Temp Hospitality Staff

08th November 2012
Although things can seem quite a bit hectic when hiring temp hospitality staff things are actually not that bad if you pay attention to what you want and look for some key factors in the people you are choosing from. When you are dealing with hospitality ... Read >
Author: Clair Ewoldt

WNS Case study - Insurance Center of Excellence

16th July 2012
The client – a leading multi-line insurance provider working across life, general and health verticals – was looking for innovative solutions to adapt to the dynamic operational landscape. The focus was on combining high levels of operational expertise, t... Read >
Author: WNSGlobalServices

offshore software testing: the future ahead

11th June 2012
Offshore software testing is testing services provided by the company’s global team from an offshore location (a team of testers operating from a different geographical location or country). Offshore QA testing has become very popular over the last few ye... Read >
Author: Knowledge Sharing Team

The largest online shopping in the Bangladesh

20th March 2012
BDFlower.Com is a division of FastNet Communications. FastNet Communications established in 2001 and registered in Department of trade and Industry, Manila, Philippines. On 2005, Fastnet communications incorporated and registered at Security and Exchange ... Read >
Author: Kamrul Hasan

Nidhi Infotech- Complaints Resolution Methods for a Better Customer Satisfaction

14th February 2012
Many a times you don’t have control over the things. The weather, the postal service, or just plain bad luck brings you the disgrace. Sometimes employee disorganization or a method error leaves your customer’s support request unattended. Whatever the reas... Read >
Author: Jayson D'Cruze


09th January 2012
The Stanley Fulfillment System (SFS) is a Transformational Lean™ proprietary methodology used by Stanley Black & Decker to reduce waste, minimize inventory, and improve quality through manufacturing and transactional projects and activities, which maximiz... Read >
Author: Scott A. Neal, LCB

Four Advantages Created Through The Utilization Of Galvanized Sheet

21st September 2011
In the construction environment, most companies are trying to take advantage of unique products that provide them the greatest number of advantages. When your company is trying to recognize the most high-quality products available to aid in your businesse... Read >
Author: Victor Salgado

Best Corporate Gifts For Premium Customers

19th September 2011
In this competitive world, customer satisfaction is of utmost importance. Attaining goodwill, providing standards of quality and excel in all fields is taking off sleeps of many small and big entrepreneurs. Many business houses have started using several ... Read >
Author: Smart Image

Meni Agababayev: An Admirable Person To Deal With

02nd September 2011
In this world of money minded people especially when we talk about businessmen they are only concerned with profit making. There are also a person like Meni agababayev who is known for his honesty and hard work which has made king of online business in th... Read >
Author: Jitendra Kr

Indian Furniture

16th August 2011
Guru Design is one of the most popular furniture manufacturing companies in London and Dubai. We manufacture Indian design of furniture and for this we use the Sheesham wood and the timber wood only. In the 12 years of experience, Guru Design has establis... Read >
Author: leenaseo

Creating a Call Quality Monitoring Program

16th August 2011
Recent survey shows that there is very little correlation between call quality monitoring ratings and first call resolution (FCR) and customer satisfaction (Csat) ratings. Given that call quality monitoring is very expensive, it is essential that you eval... Read >
Author: AnandRao

Ambal Motors :: Yamaha Authorised dealer Chennai, Yamaha Authorised Service Centre Chennai, R1 FZ1 D

16th June 2011
We are three years old exclusive dealer for Yamaha motorcycles sales, service, spare parts. We have earned our reputation in this short span by our dedicated after sales service to our customer. Our teams objective is to "bridge the service gap" by gettin... Read >
Author: ilanthevan

Using Six Sigma To Improve Call Center Efficiency With CTQ

15th June 2011
The call center's main function is to retain customers. Any time there is a delay or defect in the process there is also a potentially lost customer. If a call center's primary focus is not customer satisfaction, new customers won't be attracted and ol... Read >
Author: PMane

ISO 9001 and the Quality Manual Template

01st June 2011
Clause 4.2.two of ISO 9001:2008 specifies the minimal content material of the quality manual but it does not specify the format and structure. This is a choice that should be manufactured by each organization during the planning and implementation phase a... Read >
Author: joanne
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