Articles, tagged with "call accounting system", page 1
04th March 2011
A Private Branch Exchange (PBX) produces CDR (Call Data Records) for a call accounting service which then processes the CDR into data that can be used by the system. A CDR is a text based string of information carrying information about a telephone call ...
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Author:
Mike Guile
23rd November 2010
In a recent survey of call accounting companies they were asked the question "In a typical company, what fraction of the total telephone costs can be attributed to private calls". The answered varied between 25 and 65 percent. The cost of a private teleph...
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Author:
Mike Guile
26th July 2010
On any given day, many accounting firms must reform through countless paper statements for a variety of telecommunication services billed as the VoIP phone, cellular, paging, calling cards, and even network services such as Centrex. Many companies can min...
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Author:
Data Flat
02nd July 2010
Up to now the call accounting business has been all about the consumer; this is not a bad thing in itself, but it has limited the potential of call accounting software packages by ignoring the role the PABX Resellers can play in helping clients manage the...
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Author:
Mike Guile
03rd December 2009
Communication facilities are the lifeline of most successful businesses and often the most difficult to manage. The success of any organization is directly related to its ability to address the changing needs of its people and customers. Management of tel...
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Author:
Jeremiah Slivka
16th September 2009
Hotels have guests from all over the nation - vacationers, sports teams, entertainers, sight-seers, family visitors, and a large number of traveling business people. Some of these guests come from other countries, though most are from America. Many gues...
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Author:
JWarner
28th June 2009
TEL electronics, inc. is excited to announce the latest release of its popular business call accounting software, the WIN-SENSE 32 version 3.0. This latest version simplifies the PBX and organization setup process, allows for PDF reporting, gives manager...
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Author:
JWarner
10th October 2008
Before we can determine whether or not call accounting software is worth the investment, we must first understand what call accounting is and decide whether or not it is a beneficial business tool. If, in the analysis, we can determine that call accounti...
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Author:
JWarner
06th October 2008
Voice Over IP is a very challenging arena with PBX systems providing an enormous scope to people to use the Voice Over IP for business as well as professional purposes. It is especially useful for business as a company having multiple offices in a country...
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Author:
kristen
24th September 2008
A call manager is an application or system used by organizations to log phone calls and to analyze and report on call records. Call management software and hardware is used by businesses, government agencies, and hotels to help monitor phone usage, track...
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Author:
JWarner
23rd September 2008
Call accounting, the ability to track and analyze phone calls, was originally invented in the 1970s as a way for businesses to manage phone usage within their organizations. By the early 80s it had been adapted to the hospitality industry, allowing hotel...
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Author:
JWarner
17th November 2006
The consensus among news reports has gas prices dropping by as much as 20 percent in most areas, and although this is a great sign for commuters, it is not expected to last. Commuters are still encouraged to employ conservation tactics, such as telecommut...
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Author:
No Last Name
17th November 2006
Earlier this month, Sprint Nextel Corp. reported that it secured a $1 million settlement from 1st Source Information Specialists, data brokers, over the sale of call detail records. This is the second of three settlements by the telecom giant over fraudul...
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Author:
No Last Name
17th November 2006
Business Week Magazine Online recently addressed how to choose the best call accounting software for your business.
?A number of call-tracking software packages (some are available online) are now on the market or you can use a standard database progra...
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Author:
No Last Name
17th November 2006
One Chicago hotel was billed by a carrier for calls originating from another company located in the same area. The hotel had no idea it was footing the bill for the other firm's phone calls, reports Hotel and Motel Management.
An 800-room hotel in a ma...
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Author:
No Last Name