Articles, tagged with "customer interactions", page 1
30th January 2012
Your customer support team is your business's connection to its customers, so it pays to give your team the tools that it needs to provide excellent service. It's especially important to find appropriate software for customer support, as the software that...
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Author:
Amy Russell
24th November 2011
The previous twenty years has witnessed astounding advancements in technology, both for business and private use. The Internet has revolutionised how we interact with each other and companies, how we consume information and how we communicate.
Other t...
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Author:
Sally Bakhuizen
04th November 2011
Social media has established a prominent presence as form of marketing utilized by companies in countless industries worldwide. There are a variety of inherent factors that can prove to substantially increase a company’s brand equity and visibility, or po...
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Author:
darvinagency
26th October 2011
When you consider the various benefits of dedicated managed hosting for your company and its functionality, it presents itself as an excellent platform that is too tempting to turn down. The reason for the increased expectations is the fact that your web ...
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Author:
IPStrada LLC
17th August 2011
5 ways contact management software can improve your sales & marketing
A contact management solution is a business productivity tool that’s more powerful than email systems and spreadsheets, but easier to use, faster to get up and running, and less costl...
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Author:
EurekaSolutions
10th August 2011
Twitter has become one of the top followed social media networks around, with over 300,000 new sign ups for the site everyday. Now, just think how much your business would grow if you had 300,000 new customers everyday! Yes, with a Twitter account and wit...
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Author:
peter.pantheruk
05th August 2011
Global enterprises have to understand the importance of effective communication with their global market to ensure that they get all the required information to their customers in the best possible way. Employees, customers and market partners of such glo...
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Author:
liza252
15th April 2011
For any business customer satisfaction is the key element. Keeping your customer satisfied through your services is the very reason of the existence of any business. If you want to bridge the gap between you and your customers then you must keep them at t...
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Author:
Atul Sharma
31st March 2011
It's a fact that businesses are increasingly becoming aware of the benefits of using a CRM software as compared to traditional spreadsheets. But are all CRM software basically the same? Is there one particular CRM software that stands out from the rest? W...
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Author:
Shiela Torch
29th March 2011
Customer relationship management, popularly known as CRM, is an important part of doing business today. CRM software keeps track of all sales-related information, including customer interactions and the number of sales done in a day by an individual. All...
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Author:
Lamar Starr
23rd March 2011
The services offered by call centre companies require much expertise and efficiency. That is the reason behind the use of the latest technology by these companies, and speech analytics is one of them. This technology has become popular within a short span...
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Author:
PMane
22nd March 2011
One of the most common and challenging data quality problems that organisations face is the identification of duplicate records – ie the redundant representations of the same information within and across systems throughout the enterprise. Research indi...
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Author:
Daniel Collins
10th March 2011
Digital business cards are one of the best ways a business can promote its products and services; important information such as the business name, address, telephone number and website address are generally included on these cards. This information is vit...
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Author:
lyndonthomas
25th February 2011
Telephone process plays a vital function in small business and has become an integral part of the enterprise, which helps in determining the results with the organization. Efficient and effective organization phone system contributes into the achievement ...
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Author:
Alex Coy
14th February 2011
The rise of “cloud" based or online sales database software brings a new level of affordability to small business sales database solutions. The development of web-based solutions such as Google docs is just the start of a new evolution in the way business...
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Author:
Brent Silveria