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Articles, tagged with "customer service rep"

Excellent Customer Service

29th September 2009
With more and more people becoming stressed about lack of money as well as other problems, retail employees are ruder than ever to their customers. There are unfortunately very few who actually provide excellent customer services skills to all customers, ... Read >
Author: wbdoyle

Think about the Handling Telephone Abuse

25th September 2009
Customer service as its affectionately known revolves around the telephone. You have to be very particular when delivering customer service over the phone. Since they can't see you, your voice and style is pretty much all you have. Customer service as... Read >
Author: trinity.services014

Think about the Handling Telephone Abuse

24th September 2009
Customer service as its affectionately known revolves around the telephone. You have to be very particular when delivering customer service over the phone. Since they can't see you, your voice and style is pretty much all you have. Customer service as... Read >
Author: trinity.services014

Think about the Handling Telephone Abuse

23rd September 2009
Customer service as its affectionately known revolves around the telephone. You have to be very particular when delivering customer service over the phone. Since they can't see you, your voice and style is pretty much all you have. Problem is, people ar... Read >
Author: trinity.services014

Come Out With Your Checkbook Open

16th September 2009
Joey, daring the spotlights that were scanning the warehouse in which he was holed up, took a quick look out the window at the crowd below, and shouted, “Never, you dirty, rotten bill collectors!” Then he ducked back to the haven beneath the sill. ... Read >

What’s changing in Customer Service? The top 5 new things that customers want.

06th September 2009
We all know that good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to equally rapid changes in the delivery of quality ... Read >
Author: wbdoyle

Wiring a Chandelier

05th September 2009
Copyright (c) 2009 Julia Ritzenthaler Adding a new light fixture to your home can add a great amount of freshness and style. This is a great DIY project, but it requires that you do a little homework first. Do some reading, find a friend to help and yo... Read >
Author: Unique Furniture Online

Support Family-Run Businesses

27th August 2009
When you are thinking about becoming a client of a particular company, look at their employees. Typically a company which operates successfully and profitably is doing so because they have managed to create a work environment that motivates their emplo... Read >
Author: i80equip

Best Way to Legally Eliminate Debt

20th August 2009
Millions of Americans currently find themselves in debt. A recent statistic said that the average American household has racked up at least $8,000 or more in debt. To some that number might sound astounding, while to others it's only the tip of the iceb... Read >
Author: petdognationdotcom

Broken Auto Glass? Call Rock Star Auto Glass (480-232-5554)!

17th July 2009
Rock Star Auto Glass 10 Year Anniversary! Rock Star Auto Glass Rock Star Auto Glass Has been steadily replacing auto glass & broken windshields in the greater Phoenix Arizona area for over 10 years. In fact, as an astute reporter, I made it a point to hav... Read >
Author: Jaime Harrington

Enjoy The Benefits Of A Credit Merchant Account

22nd June 2009
A credit merchant account can make your business more productive than ever. That’s because a merchant account will let you start accepting credit card payments from customers in any part of the world at any time of the day or night. Could business possi... Read >
Author: Kevin Sarisky

Enjoying The Benefits Of A Credit Card Processing Account

22nd June 2009
A credit merchant account can make your business more productive than ever. That’s because a merchant account will let you start accepting credit card payments from customers in any part of the world at any time of the day or night. Could business possi... Read >
Author: Kevin Sarisky

Penny Stocks – Greed is not Always Good

05th June 2009
I received an email last Friday from pennypic.com, the free penny stock newsletter I subscribe to. I was quite excited too because they kindly told me to “enjoy and relax on you're (sic) long weekend, because we have a major MONSTER announcement coming ... Read >
Author: John Whitefoot

Co Browsing to help teach customers how to use self-service

28th April 2009
LiveLOOK announces the first ever stand-alone no-download Co Browsing web collaboration software letting users of content management self-service portals show their screens to someone for assistance. As consumers see less differentiation among products on... Read >
Author: braincrother

Let EastCoast HR Find You the Employment Opportunities You’ve Been Seeking

28th February 2009
Locating employment opportunities that you are interested in and qualified for is becoming increasingly difficult. Many companies are not hiring due to the tough economic market and those companies that are, are being extremely selective. If you want to s... Read >
Author: Shannon Scott

Tips To Buy Arizona Car Insurance Online

24th November 2008
When it comes to buying Arizona car insurance you have several options. You can buy Arizona car insurance at an insurance agent’s office, on the phone or online. Most people these days prefer to buy car insurance online because it’s a lot more conveni... Read >
Author: jameswatt

Call Centre, Contact Centre, Telemarketers, Telemarketing Staff, Customer Service & CSR Career Guide

18th November 2008
Call centre, Contact centre, Telemarketers and Telemarketing staff, Customer service and CSR has largely boomed in many developing countries mainly due to lower labor costs. Many Business Process Outsourcing (BPO) Providers specialize customer service, te... Read >
Author: Rachel Ray

Legitimate At Home Jobs-Avoiding The Scams

30th October 2008
Between preparing meals, chauffeuring, supervising, and attending children’s activities, stay-at-home moms have enough on their plates. Yet, for those who choose to work from home, it can cost valuable time and effort wading through Internet scams to fi... Read >
Author: Eli Verrier

Questions To Ask a UPS Battery Backup Supplier

08th September 2008
Every business should have a good UPS battery backup so that the company�s data and other material is protected. Most business owners are aware that they should have a UPS battery back up system. But most business owners put off buying a UPS battery b... Read >
Author: eturner

Essential Backpacking Gear Is Important When Backpacking

05th September 2008
You've planned a backpacking hiking trip or maybe just a day hike. But before you depart, be sure you get good quality backpacking gear. Bringing your trip plans to the store with you can help any customer service rep show you the right stuff for your tri... Read >
Author: MIKE SELVON

What have you done?

05th September 2008
Do you remember the day you worked for a company -- large or small, it doesn't matter -- and dreamed of owning your own business? "I will be *the boss*", you thought. "I will come and go as I please and make my own hours", you thought. "I will be... Read >
Author: Sandra Martini

Achieve Financial Freedom Online

20th June 2008
Do you want financial freedom? You can achieve financial freedom online. Millions of people every year find financial freedom online through online and work at home businesses. Working online is a great way to work for yourself, work on your own schedule... Read >
Author: Earl Williams

What To Do When They Don't Call Back After Your Job Interview

19th June 2008
Not getting a follow up call, as promised, happens more than you think. Candidates are sure that they are a shoe-in for the position, and expecting an offer, and then nothing. This is not only frustrating for the candidate, but reflects poorly on the comp... Read >
Author: Carole Martin

A Customer Support System to Handle Your Growing Site

14th May 2008
Good customer service can make all the difference - especially in ecommerce where there is no face-to-face contact. By offering excellent service you have the opportunity to turn happy customers into loyal customers. What's more, business studies have ... Read >
Author: bjorn brands

Why Not to Use a Free Web Host

11th May 2008
Your website requires a dependable web host if you value your time and content. With a commercial website, you could lose even more if your free or inexpensive webhost deserts you. Think about it - what would you lose? Assuming that you have backed up ... Read >
Author: Kathryn Beach

You Can’t Go Wrong With DirecTV

08th May 2008
DirecTV offers all of the latest in television technology today. For instance, DirecTV offers the new 100% digital High Definition television format. The High Definition television, or HD TV as it is popularly known, comes in to replace all of the old ... Read >
Author: Kaptain

Think Strategically, Act Bodaciously

16th August 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Stress and customer service

16th August 2007
Most people would assume that the most stressful job for a retail company falls squarely on the shoulders of the sales staff. Sales personnel have to deal with the pressures of facing the customers on a regular basis, as well as finding ways to work aroun... Read >
Author: kristine

5 Essential Habits to Protect Your Most Essential Commodity

13th August 2007
A couple of years ago I was at a leadership conference where one of the keynotes, Suzanne de Passe of Motown Productions, talked about protecting the entrepreneurs’ greatest commodity – our energy. Suzanne’s key comment was “how you spend your ene... Read >
Author: Melanie Benson Strick

Embrace Office Politics

09th August 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Know Your Worth

02nd August 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Fuji Digital Camera Problems: Troubleshooting Made Easy

02nd August 2007
When you bought your Fuji digital camera, you knew you were buying a product with a name you could trust. However, even the most sophisticated cameras have problems every now and then. So, what do you do when you encounter Fuji digital camera problems? Th... Read >
Author: Roland Parris Jefferson III

Thrive on Shift & Change

21st July 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

When Customer Service Fails

19th July 2007
Customer service is everything in your business—or at least it should be. Do you realize that word of mouth spreads faster than any form of advertising? That people trust the opinions of friends, family and co-workers over any positive publicity stunt? ... Read >
Author: The Dabbling Mum

Take a Stand

01st July 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Know How You Want to Be Treated

27th June 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Actively Market Your Value

15th June 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Take the Work Out of Networking

08th June 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Create Deliberate Relationships

01st June 2007
Copyright (c) 2007 Mary Foley "Bodacious" means to be bold, outstanding, and remarkable. Take those attributes to work and you're on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! A... Read >
Author: Mary Foley

Credit Doom or Credit Boom!

27th April 2007
For many credit cards can be a hassle or even a way to get deeper into debt and for others it can be a lifesaver, and still others a tool to enhance and even make their credit even better, but how is this done and what is the difference between these type... Read >
Author: William Twiner

Stop Taking it Personally and Start Living Bodaciously

18th April 2007
Copyright (c) 2007 Mary Foley We can all remember a time when we took it personally, right? We spent all this time, energy, and emotion on processing how we felt when someone slighted us, what we wished we'd said, and what, if anything, we were going ... Read >
Author: Mary Foley

More Than Employees: Brand Evangelists

12th January 2007
More Than Employees: Brand EvangelistsBy William Arruda, ReachYour advertising. Your packaging. Your corporate business cards. Even yourproduct itself. They all reflect your brand, and your brand is yourcompany's single most valuable asset. An asset that ... Read >
Beccy Gibson

Five Keys to Job Satisfaction

17th November 2006
Copyright 2006 Mary Foley Do you spring up in the morning looking forward to another day at work, or do you hit the snooze button at least three times and secretly look forward to scanning the want-ads for a new job? If your snooze button is getting a... Read >
Author: Mary Foley

Live Like Your Nail Color

09th November 2006
Copyright (c) 2006 Mary Foley Wild berry. That's the name of my favorite nail color. To me it says fun, bold, sexy, and just simply makes my fingers and hands look so good. It's a funny name for a nail polish, but then so many women's cosmetics have... Read >
Author: Mary Foley

Web Hosting

19th September 2006
Outsourcing is the name of the game in the modern era. As companies begin searching for more economical solutions, they continually turn to companies in the Middle East and Asia for quality workmanship and reasonable prices. The same is true in the virtua... Read >
Author: Ashwin Kumar

How To Negotiate A Phone Bill Adjustment

01st August 2006
Copyright 2006 Mary Greenwood Have you ever opened your phone bill and found that the amount is double or triple the amount of your last bill.? This just happened to me. Don't despair. Here are some tips for getting that phone bill adjusted. 1. Cal... Read >
Author: mary greenwood

Are You Believable? Most Salespeople Aren't

30th May 2006
Ask just about anyone, and the "believability score" for salespeople as a group-unfortunately-would rank right down there with most types of advertising, the contractor who says he'll get back to you with a bid, and most politicians. We're a nation of sk... Read >
Author: Steven Lucas

What's changing in Customer Service? The top 5 new things that customers want.

21st May 2006
We all know that good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to equally rapid changes in the delivery of quality ... Read >
Author: Jane-Mich

Handling Telephone Abuse

15th May 2006
Customer service as its affectionately known revolves around the telephone. You have to be very particular when delivering customer service over the phone. Since they can't see you, your voice and style is pretty much all you have. Problem is, people ar... Read >
Author: Sammer Hakim

Strategic vs. Tactical Approaches and How Too Much of One Might Be Hurting Your Home-Based Business

05th April 2006
In basic terms, strategic refers to the "what and why" and tactical refers to the "how." Both methodologies are critical to your business success. Strategic thinking, planning, and actions reflect your ability to take into account the big pictur... Read >
Author: Laurie Hayes

Credit Card Numbering and the Luhn Formula

16th March 2006
You might think it's completely random how they come up with your credit card numbers. But, oh, how wrong could you be! There's a very complex, and very exact method that credit card companies use to come up with those 10 digit numbers. It's called the Lu... Read >
Author: Joshua Shapiro

Demand Service With Your On-Demand Software

06th March 2006
On Demand! We want it here, we want it now. Hell, we want it yesterday. Considering the instantaneous nature of the Information Age, these requests are reasonable to make of any technical solutions provider. This is especially true, if not exclusively so,... Read >
Author: Joseph Pratt