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Articles, tagged with "desktop support", page 1

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Start An IT Support Career

08th October 2012
Are you searching for information on a career in IT support? Do you want to know what exactly a role in IT support is, and what kind of work they do? I didnít really know what IT support was before I started working in information technology. In this art... Read >
Author: Complete IT Professional

Benefits of Remote Desktop Solutions for Organizations and their IT Divisions

07th July 2010
We live in a fast paced world that is driven by technology, a world in which the vast majority of companies, organizations and institutions rely on computers to some extent to connect their workforce. Whenever there is a problem with one or more computers... Read >
Author: groshan fabiola

Desktop Support Desk Best Practices - The Eight Essential KPI's for World-Class Performance

17th May 2010
IntroductionWhen it comes to end-user support, most people automatically think of the Level 1 Help Desk. The Help Desk has been extensively studied and researched, and the Best Practices for Level 1 Support are well documented and well understood. The sam... Read >
Author: metricnets
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