Articles, tagged with "richard grady", page 2
25th November 2005
Copyright 2005 Richard Grady
I warn you now, I am in 'rant-mode' for this article! :-)
It all started earlier in the week when a colleague posted a message on my forum relating to a refund request that he had received. In a nutshell, his customer h...
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Author:
Richard Grady
17th November 2005
Copyright 2005 Richard Grady
I've written about customer service before but I want to touch on the subject again because this is such an important topic. In fact, getting the customer service aspect of your online (or offline) business right could mea...
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Author:
Richard Grady
03rd November 2005
Copyright 2005 Richard Grady
As with so many things, the ideas that really 'work' on the Internet are often the most simple. In fact, they are often the ideas that most people would just discard as being too ridiculous to even try (this doesn't just a...
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Author:
Richard Grady
21st October 2005
Copyright 2005 Richard Grady
There are a couple of things I want to share with you this week, both based on my own experiences recently….
Keep a very close eye on your PPC advertising
Over a year ago, I wrote a newsletter about how I had managed ...
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Author:
Richard Grady
04th October 2005
Holiday/vacation time but what about your online business? Copyright 2005 Richard Grady
For many of us, it is time to start thinking about packing
our suitcases and jetting off on our summer
holidays/vacation. When I had a 'normal' job, this was a
...
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Author:
Richard Grady
19th August 2005
Automating your customer support...
Copyright 2005 Richard Grady
My regular readers will know that one of the things I
highly recommend doing with any online business is
automating as many of your day to day tasks as possible.
>From a personal po...
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Author:
Richard Grady
17th August 2005
Be realistic when selling on eBay....
Copyright 2005 Richard Grady
As some of you know, I spent many years buying and selling
both on and offline and several of my products are based
upon my own experience in this area. I know that the vast
m...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
Welcome to the New Year everyone :-)
So what do you want to achieve this year.....?
- To start your own business?
- To lose some weight?
- To give up smoking?
- To quit your job?
- To spend more tim...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
One of the most common problems that people make when starting their online business is creating a website or product that people don't want.
Sounds crazy doesn't it? But it's true. I have heard from several people in ...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
When dealing with people/businesses on the Internet, it will benefit you to remember the following tips. They are all based on my own experiences but I am sure they apply to every online business:
1. When replying to e...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
There are many, many advantages to selling eBooks online, not least the fact that once the eBook is written, the sales and delivery process can be automated so that as the seller, there is literally nothing for you to do w...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
I have been working on the Internet since 1998 and I often get emails from people that think that working online is an 'easy ride' and won't involve them in much work. Don't get me wrong, working online doesn't have to be ...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
Before I expand on the above heading, I do have a slight confession to make - you will have to do 'some' work for this process to work but I promise it really isn't much and the long-term benefits can be absolutely incredi...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
Let's start at the beginning - why do you need a newsletter?
Well of course, you don't NEED a newsletter BUT they can be very beneficial to your online business. A regular newsletter will do a couple of things; firstly...
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Author:
Richard Grady
14th January 2005
Copyright © 2005 Richard Grady
I am going to share a real secret with you this week. A secret that can be summarized in two words. A secret that ALL successful Internet marketers know and apply. A secret that really is the difference between the success...
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Author:
Richard Grady
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