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Articles, tagged with "performance improvement", page 1

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Call Center Steps in coaching call center agents

12th May 2011
The method of recording calls is one of the best approaches to coaching call center agents and ensuring quality. Here is a nine-step plan to train agents and improve quality of service in any call center: 1. Random recording is important. Do not record... Read >
Author: Alena Smith

Dynamics GP Data Import: eConnect, Web Services, Integration Manager

18th February 2011
There are several tools to do one time data conversion or ongoing integration into this mid-market Corporate ERP. There are more than what you see in the header of this publication. For example, you can use obsolete tool: Table Import, which was very usef... Read >
Author: akarasev

Improve Employee Morale with Casual Dress Code

18th February 2011
Businesses can enhance employee morale by ditching the suits and introducing a relaxed dress code at work. Research by First Direct revealed there is a changing attitude to fashion in the workplace and a more casual approach to attire is likely to bene... Read >
Author: Pure Blue Creative

Stand up Comedy Tips: Maximize Your Open Mic Performance

03rd March 2009
Open mic nights are usually the major stepping stone for becoming a professional comedian. In order to get the most out of your open mic performances, here are three stand-up comedy tips you can use now: Stand-up Comedy Tip #1: You need to practice ... Read >
Author: Steve Roye

Quick Tips on Coaching Employees for Improved Performance

20th September 2005
As supervisors, we often are working with potential and need to assure that employees have the skills to poise them for success. Many of these skills can be improved with simple coaching sessions. Consider: What are their career goals? What short term... Read >
Author: Karen Sieczka
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