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Articles, tagged with "ivr", page 1

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All Customers Really Want is a Simple and Quick Solution to Their Problem

09th January 2012
We feel good when our customers are delighted. With several companies coming in with similar kind of products and service, it sometimes becomes difficult for them to mark a distinctive place. One surest way of making a niche is to offer excellent customer... Read >
Author: Rakes Kumar

Online Prepaid Mobile Recharge Service in India

27th September 2011
The internet has been a revolutionary tool in making every process easier for everyone. We already have the online banking, online shopping and other online services that is easier, fast and convenient to use. Now we have the mobile recharge service on th... Read >
Author: Anamika Ghosh

How to Open a Non ChexSystems Bank Account

29th June 2011
If you will be not able to find the money for really poor credit loans and their substantial rates then contemplate talking to your relatives close friend and see if he or she can manage to pay for lending you funds or not. The answer isn't usually withou... Read >
Author: Jonas Thomas

Hosted PBX Systems as the Perfect Call Center Solution

17th May 2011
A lot has been said about the benefits of the Hosted PBX Systems as the best business phone systems for small and medium business organizations. It is true that the small business PBX is a cutting edge, next generation communication system that exploits t... Read >
Author: Adom Brown

Retail IVR Basics: Call Automating Made Simple

15th April 2011
From high-tech to low-tech functions, enhancing sales and profits, or advancing efficiency, retail IVRs automate phone calls that human representatives can’t. Now -- we should really delve into retail IVR, discover more about its past, see what all they c... Read >
Author: IVR

The Blessings of Using an Auto Dialer at Work or Home

29th March 2011
Think about this, you are enjoying a wonderful dinner at home with your family and friends when all of a sudden your phone rings, you answer the call only to know it is an IVR on the other end speaking to you, sounds familiar, well this is the workings of... Read >
Author: dylanross

Please Hold… We Are Learning to Provide Improved Customer Service

15th March 2011
As I was walking home the other day, I thought about stopping by at Starbucks and having a little caffeine fix. I was surprised to see that my neighborhood Starbucks was closed down. They were closed for training! Whoever thought about such a thing? But i... Read >
Author: Stacy Craig

Improving your credit card processing time

11th March 2011
Card processing time is an important question most educated merchants ask when setting up their merchant account, whether it’s for the first time or when contemplating switching from one service provider to another. It’s an important factor which business... Read >
Author: bkarp

Call Center Services

21st January 2011
The growth of a business is a good thing. However, many business owners have a hard time dealing with being swamped by the growth of customers. The growth of a customer base is always a good thing; the problem lies if you don’t have enough staff to handle... Read >
Author: soniaroody

Useful Tips and Advice About Hosted Interactive Voice Response System

17th January 2011
A hosted Interactive Voice Response system is a technology that allows a computer to interact with human beings through the use of voice and dual-tone multi frequency keypad inputs. This system is commonly used to provide proper customer service. Many peo... Read >
Author: Jayden Jones

Importance of Live Chat Software for Open Source Websites

07th January 2011
Importance of Live Chat Software for Open Source Websites Any effective live chat software can take your open source website to great level of sales and customer service. Because such live chat system can monitor the on-goings of your site and take a n... Read >
Author: mioot

The Joy of Voice Over Work

12th November 2010
Work is fun. Work is work. Work pays the bills! Really, I enjoy all the voice over work that I'm privileged to do everyday. Along with just being grateful for jobs coming my way, the joy of voice over work often comes from the variety of projects that com... Read >
Author: Melanie Haynes

Social Engineer Media: Its Role In Society

01st October 2010
About media Today, media is playing a major role in most of the fields. It is an intervening agency or instrument which works as an intermediater to provide or gain information. There are many types of media such as mass media, news media, advertising... Read >
Author: Information Security

VoIP Billing Software Automates the Billing Procedure

13th September 2010
VoIP (Voice over Internet Protocol) is a technology allowing users to make short as well as long distance telephone calls at least possible prices than over a point to point circuit switched land line. With the introduction of the technology, telecommuni... Read >
Author: Article Publisher

The Telephone Consumer Protection Act

27th August 2010
The Consumer Protection Act (TCPA) is a federal law that was created due to increased consumer concern and complaints. These complaints were lodged through the Federal Communications Commission (FCC). The complaints were made in regards to the use of tele... Read >
Author: specialtytas
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