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Articles, tagged with "accenture"

IP video conferencing and PC video conferencing to enable a better working

28th September 2009
IP video conferencing and PC video conferencing have enhanced facilities in individual lives. The technology has facilitated the working in any organization through lessening the distances between the places. Telephonic conversation do not create that... Read >
Author: Pankaj Modi

Women's Leadership in a Bad Economy

08th September 2009
IYesterday, I delivered a keynote speech for a Fortune 500 company that, in the mid-1990s, was slammed with a high-profile class-action lawsuit alleging discrimination against 45,000 female employees. The suit said the company denied them equal pay, manag... Read >
Author: Fawn Germer

Outcome-based Outsourcing- Easy to promise Hard to deliver

07th September 2009
Outcome-based' contracts is quite a popular concept, but the reality is something else. Its a different story of what CIOs say they want and what they actually want to do. Indeed, the outsourcing providers are touting their ability to move beyond service... Read >
Author: amarpreet97

Customer Service Skills Training and ROI

04th September 2009
Statistics consistently reinforce that the biggest challenge in today’s contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise—I’ve seen anywhere from $6500 to $10,000 quoted per agent! At the sa... Read >
Author: wbdoyle

Comfortable stay at short term rental places in New York

01st August 2009
Finding a short term rental in New York is quiet difficult, for the purpose many people make a search through yellow pages, net surfing etc. to assure affordable accommodation. New York is famous for its business Accenture and the different business deals... Read >
Author: Pankaj Modi

Superior Customer Service Capabilities Are Key Factors In The Journey To High Performance

30th July 2009
Superior customer service is one of the hallmarks of high-performance businesses. In fact, recent Accenture research has found that for high-tech companies, above-average service is virtually required to ensure repeat business and strong customer advocacy... Read >
Author: Nirmal

The Number One Reason Customers Stay or Go

11th May 2009
Despite difficult economic conditions, smart companies know that spending money on customer feedback is a wise investment. According to a well documented study, sixty-eight percent of customers who leave your company for one of your competitors do so b... Read >
Author: brookeh9

The Number One Reason Customers Stay or Go

11th May 2009
Despite difficult economic conditions, smart companies know that spending money on customer feedback is a wise investment. According to a well documented study, sixty-eight percent of customers who leave your company for one of your competitors do so b... Read >
Author: brookeh9

Challenging Times Call For Creative Hiring Solution: Advantages of Outsourcing

28th April 2009
All businesses need reliable, motivated, cost-friendly help. When belts need tightening, company leaders look for ways to trim every aspect of the budget without sacrificing quality products and services. Increasingly, one of the most cost effective way... Read >
Author: Lesley Spencer Pyle

Fresher Jobs in Delhi Bangalore India

16th April 2009
Every year thousands of Indian youth accomplish their graduation in different fields such as IT, marketing, finance, journalism etc. After finishing their formal education, they look for mot suitable opportunities for them. In the present scenario, co... Read >
Author: John

Exclusive Ideas For Wedding Preparation With Designer Clothing

15th April 2009
Before the advent of the wedding day one must start thinking about the outfits to wear in the auspicious ceremony. There are lots of options of dresses that can make your auspicious day a memorable one. If you are a plus size lady then you have to go some... Read >
Author: rogersronald

Exclusive Ideas For Wedding Preparation With Designer Clothing

15th April 2009
Before the advent of the wedding day one must start thinking about the outfits to wear in the auspicious ceremony. There are lots of options of dresses that can make your auspicious day a memorable one. If you are a plus size lady then you have to go some... Read >
Author: rogersronald

JP Morgan to Increase IT Outsourcing Budget

17th March 2009
IT subcontracting is an already understood practice and we should now go past the argument of subcontracting vs. internal development. The current international financial crisis has put many businesses into danger and subcontracting can shrink that danger... Read >
Author: Sharon

Tiger's On The Prowl Again

11th March 2009
By Jim Nettleton After a long absence from the PGA Tour, Tiger Woods returned to competition at the Accenture Match Play Championship last month. It was an eagerly awaited return, indeed. No one was really sure just what kind of shape the world's n... Read >
Author: jaynet

Tiger's On The Prowl Again

11th March 2009
By Jim Nettleton After a long absence from the PGA Tour, Tiger Woods returned to competition at the Accenture Match Play Championship last month. It was an eagerly awaited return, indeed. No one was really sure just what kind of shape the world's n... Read >
Author: jaynet

The Importance of Retention

16th February 2009
I often get the opportunity to speak with CEOs and leaders of multi-nationals and SME's about the value of top talent to their business. I have come to the following conclusions: * Talented executives are often motivated and attracted by the prospect o... Read >
Author: Bobby

Challenges from US outsourcing giants

09th February 2009
Business process outsourcing has become an integral part of major organizations in the West. Offshore outsourcing helps in saving money and time and offers various types of back office and front office processing like sales, support, maintenance, content ... Read >
Author: Sandeep Periwal

Freight Forwarding – Delivering what Customers Want

20th January 2009
A new report on the freight services industry by Accenture says that two things separate the best performing freight companies from other shipping companies– mastery of standardised processes and the use of integrated IT. By applying automated proces... Read >
Author: Stephen Willis

Effective Business consulting has given rise to a new breed of leaders

05th January 2009
Business consulting has grown quickly, with growth rates of the industry exceeding 20% in the 1980s and 1990s. As a business service, providing consulting solutions remains highly cyclical and linked to overall economic conditions. The consulting industry... Read >
Author: Arun Gupta

Pune Real Estate - Buoyant and Inviting

02nd December 2008
Pune, the Queen of the Deccan, located in western Maharashtra. The city, today has become a global city, and is representative of the very best in Indian society. The city has taken development and equity on equal pedestals, and has therefore succeeded in... Read >
Author: George Gonigal

Big4.com - Accenture Shows Biofuel Industry Development Not As Easy As Earlier Thought

25th November 2008
A recent study published by Accenture reveals that it will be much more difficult to develop a Biofuels industry at the global level than it was thought earlier. The study reveals that despite the uncertainty of the ultimate information on the biofuels in... Read >
Author: suman

Big4.com - Accenture Opens Consulting Innovation Center In Singapore

24th November 2008
According to a recent report, Accenture will open a Management Consulting Innovation Center in Singapore in the beginning of 2009. This center will function as a regional focal point for developing and demonstrating new offerings and ideas in management c... Read >
Author: suman

SAP based BPO solutions

04th September 2008
Sap’s entrance in the Business process outsourcing market has created a revolution in the outsourcing industry. SAP is useful to many BPO companies like ACS, EDS and IBM. SAP has a large market share in human resources, procurement, finance and accounti... Read >
Author: jacobchris

Streamlining The Claims Process

25th July 2008
In light of the changes as to how personal injury claims should be handled, the widespread implications are not just to streamline the claims process as the Ministry of Justice envisages, but also to provide an incentive for insurers to make changes to sy... Read >
Author: Saurav Dutt

Opera-tion A Success: Scottish Opera’s New Approach to Art Form

23rd May 2008
Since its foundation by Sir Alexander Gibson in 1962, the Scottish Opera has had a history tinged both with success – becoming one of the most renowned opera companies in the world – and with uncertainty, culminating in serious financial worries in ... Read >
Author: Andrew Regan

Avoiding the One-Size-Fits-All Approach to Bundled Pricing

21st May 2008
In the past several years, U.S. telcos and cable companies have made big strides with consumer offerings that bundle internet, TV, phone and even wireless services. Providers expect their bundles to reduce customer churn, grow revenue per subscriber and p... Read >
Author: Kevin Bandy

Bean Bags in Work Places

11th May 2008
Beanbags have been fast catching up to be used in every sphere of our life. These pear shaped bags are increasingly finding use in our lives. Bean bags have become very popular with the young generation as the next generation couch. Bean bags score over c... Read >
Author: pattrickjhonson

Offshoring Fresh Graduates

09th April 2008
March is the month to end up the college years, this is the time where marching future entrepreneurs goes jubilant as another step forward to their journey to success. There will be thousands of job seekers stepping on the stage of their new careers. Care... Read >
Author: Amanda

Bean bags in work places

09th April 2008
Beanbags have been fast catching up to be used in every sphere of our life. These pear shaped bags are increasingly finding use in our lives. Bean bags have become very popular with the young generation as the next generation couch. Bean bags score over c... Read >
Author: pattrickjhonson

After Metro, DMRC Gifts Worldclass Properties to Delhi

17th March 2008
Creation some world class commercial destinations, Delhi Metro Rail Corporation (DMRC) has entered into real estate. DMRC's IT PARK real estate venture at Shastri Park has transformed the profile of this place completely. IT Park at Shastri Park is a... Read >
Author: George Gonigal

Work Intensification and Resisting It

26th February 2008
The Society for Human Resource Management calls it "work intensification"—the practice of employers trying to squeeze more productivity (and hours!) out of their workers. A survey by the global management consulting firm Accenture confirms that nearl... Read >
Author: Ruth Klein

Mysore - A promising real estate destination

26th July 2007
Mysore—the city of palaces—is the shining example of real estate growth in India. Owing to its vicinity to country’s Information Technology (IT) hub Bangalore, the real estate market of Mysore is witnessing tremendous growth for the past few years. ... Read >
Author: Larry Jone

Fujitsu Plans Expansion in China Market

03rd May 2007
Fujitsu Ltd hopes to more than double its sales in five years in China, through a consolidation of its 39 operations in its most important overseas market, said a top executive with the Japanese technology giant. Hiroaki Kurokawa, president and represent... Read >
Author: Eric Castro

Reach out for BPO Jobs in Hyderabad

03rd April 2007
Outsourcing to Hyderabad has been rising in waves, starting first with software in the late 80’s; it’s now the BPO Industry that is flourishing! BPO’s in Hyderabad are providing employment to thousands of job-seekers, to both experienced and fresh t... Read >
Author: S. C. Mishra

Business Consultancy - An Overview

18th January 2007
What is business consultancy anyway? To answer this let’s start with some common definitions of Consultancy on the Web: Definitions of Consultancy on the Web: - A contract to provide services which meet all the following criteria: expert analysis... Read >
Author: Mike Harader

The fabulous real estate

12th January 2007
The Real Estate in Gurgaon is currently one of the most top shot businesses. Look in the retrospect about a few years and try to imagine a situation in which a real estate agent dealing with the millionaires or the ultra rich classes of society boasti... Read >
Author: Michaelle Sui

Accenture (NYSE:ACN)'s Health Improves as it Drops NHS Contract

30th November 2006
Today's news. Accenture (NYSE: ACN) walks away from its problem-plagued National Health Service Contract in the UK which it had secured in 2003. And it falls upon Computer Sciences Corporation (NYSE: CSC) to carry the ball for nine years. The agreement is... Read >
Author: Neil More

Cap Gemini S A Now Has to Deliver for Stock Performance

30th November 2006
Cap Gemini's stock moved up strongly from Euro 30 per share in November 2005 to the 45 in mid-2006 but then has been stuck in neutral mode. What gives? Business is good, according to the company and the general feeling among equity analysts. IT spendi... Read >
Author: Neil More

Government Agencies Rivals Private Sectors on Delivering Outstanding Customer Service

04th October 2006
Accenture published its seventh global report on government service delivery titled "Leadership in Customer Service: Building the Trust". According to the report, the government agencies that pilot the public sector in customer service are thoroughly conc... Read >
Author: Neil More

Big Four Firms Sponsor Cognos Forum 2006

03rd October 2006
The Big Four firms are never short of reasons to sponsor and host leading industrial conference for serving to enhance the standards of the commerce world. This year's Cognos Forum will witness the Big Four firms as active sponsors of the upcoming event. ... Read >
Author: Neil More

Accenture and the Interactive Network at Chicago O'Hare

03rd October 2006
One of the most remarkable pieces of technology to be unveiled to date is the interactive network that Accenture debuted at Chicago's O'Hare International airport. This debut screen is 10 feet wide and 7 feet tall. The screen is housed in a specially-desi... Read >
Author: Neil More

Accenture Survey on Business Travel: Much More To Go

03rd October 2006
Accenture has found that hotels are doing a better job of personalizing services to meet the needs of the frequent traveler, even though many of the business travelers do not utilize the points reward system offered by most hotels and airlines. The ho... Read >
Author: Neil More

Accenture Continues to Deliver High Quality Outsourcing to Unilever

03rd October 2006
In the growing and continually monitored issue of outsourcing, Accenture and Unilever have agreed upon a mutually beneficial outsourcing arrangement that may prove to be a model upon which many in the financial industry can build. The relationship betw... Read >
Author: Neil More

Accenture Study Reveals Increased IT Spending is a Priority

03rd October 2006
In line with the findings of most Big 4 surveys, a study recently released by Accenture finds that sixty percent of U.S. businesses expect IT spending at their companies to continue to increase over the next several years. The current average spending amo... Read >
Author: Neil More

Accenture Focuses on Recruiting Female IT Professionals

03rd October 2006
With the tremendous expansion opportunities available to businesses in the global environment, and the very real problems in recruiting capable talent, Accenture has begun a global initiative aimed at increasing the percentage of female IT professionals. ... Read >
Author: Neil More

Belarus: On the Rise

14th September 2006
Eastern Europe is becoming an attractive outsourcing destination to more and more leading corporates (Accenture, IBM Global Services, HP Services, Siemens Business Services, etc.). These giants strive to establish their presence in eastern European countr... Read >
Author: Marketing manager

Who Took My Million Dollar Job?

07th September 2006
It is obvious that many people go to colleges; universities get their degrees and thought that life is going to be good and the future is going to be great. It is after struggling to find a job for months do they realize that it is not as straight forward... Read >
Author: Edmund Ng

Six Rules for Great IT Project Success

07th September 2006
Copyright 2006 John Avellanet Project delivery makes IT organizations credible. When IT "gets it right" at the project level, its ability to impact the financial results of a company increases and its leadership in providing strategic direction improve... Read >
Author: John Avellanet

Accenture's Global Delivery System Includes BPO in Warsaw

06th August 2006
The continuing trend for businesses in today's global environment is to seek outsourcing opportunities, in an effort to control costs and to affect the highest level of professionalism possible. In many instances, the need to comply with global financial ... Read >
Author: Neil More

Accenture's Global Technology Growth Continues in India

24th July 2006
The global expansion of the Big4 into countries such as India, Brazil, and China are a testament to the tremendous growth potential to be found in the world markets; the latest from Accenture is to open a technology delivery center in Pune, India. Th... Read >
Author: Neil More

"Glass Ceiling" Breakthrough? - No Thanks!

14th April 2006
Copyright 2006 Margaret Stead Did you know that the Wall Street Journal coined the term 'Glass Ceiling,' twenty years ago and ever since researchers have debated why women seldom reach the highest ranks in business? Do you think it is because senior... Read >
Author: Margaret Stead

Improving Traffic Statistics through New Content Generation: Big4.com

02nd February 2006
Copyright 2006 Daniel Scheff Introduction Big4.com faces the same challenges as most small businesses on the web. There is always more works than people to do it. Growth often takes a back seat to rote operation, and every small business is worrie... Read >
Author: Daniel Scheff

Customer Service Skills and ROI

16th November 2005
Statistics consistently reinforce that the biggest challenge in today's contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise—I've seen anywhere from $6500 to $10,000 quoted per agent! At the same tim... Read >
Author: Rosanne Dausilio

Naming Your Business: What You Need To Know

16th November 2005
Naming your business is probably the second thing you'll do when you start it, right after you decide what sort of business it will be. It's a decision that you'll have to live with every day so here's something to think about before you print up those bu... Read >
Author: Fred Stesney

Customers Say the Electronic Medical Record is the Safer Choice

27th July 2005
The management of medical transcription, medicare billing , cpt codes, and other medical records has typically consisted of wall to wall files of paper records. According to a recent survey conducted by Accenture, most health care consumers feel that sw... Read >
Author: Joe Miller