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Dealing with Complaining Customers

15th April 2011
A customer who is complaining is an annoyed customer. Annoyance is a negative emotion and breeds dislike, or in the worst case even fury, toward your organisation. Those involved in telephone sales training know that with every complaint and claim for a f... Read >
Author: Richard Stone

Guide to Find Crude Oil Buyers in Europe

13th October 2010
If you are looking for buyers of mazut m100 (fuel oil), d2 (diesel oil), blco (bonny light crude oil), bitumen (petroleum asphalt) in europe, then there is a genuine way to find them both online and offline. One of the genuine ways to find them online is ... Read >
Author: Kingsley
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