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29th September 2009
Have you ever considered premier customer service to be a part of your advertising budget? I am envisioning glazed looks and a sudden shift in interest. Since I don’t want you to tune this out I’ll jump right into the details.
If you have an unhapp... Read >
Author: wbdoyle29th September 2009
Operating a business on a daily basis dealing with
customers can actually be frustrating and they often don't
make it easy for you and your employees to treat them
nicely.
You need to remember where all your revenue and sales come
from for you... Read >
Author: NA21st September 2009
Operating a business on a daily basis dealing with
customers can actually be frustrating and they often don't
make it easy for you and your employees to treat them
nicely.
You need to remember where all your revenue and sales come
from for your ... Read >
Author: ram06th September 2009
You probably won't have been in business too long before you get your first complaint. It just can't help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect an inhuman effort in return. You just can't ... Read >
Author: wbdoyle06th September 2009
Last week I made an early morning trip to a seminar/book promo breakfast to promote my web site. After putting out flyers all over the place I took a moment to step in to the facility and caught a few moments of a morning with Jack Welch, the former CEO o... Read >
Author: wbdoyle03rd September 2009
Public Relations or "PR" is one of the most important factors in how you are perceived by the public at large. It is the relationship between your business and your customers, past customers, community and potential customers.
There are two ways of ob... Read >
Author: wbdoyle10th August 2009
The export and import industry is exciting to be involved in. But if you have no experience whatsoever when it comes to dealing with such businesses, here are some tips to get you started.
Tip 1: Getting your costs right.
Just starting out? Then ch... Read >
Author: Gen Wright30th July 2009
You have a couple of options if you have gold and jewelry to sell and you want it sold online. Selling gold and jewlery online is a better option than looking for buyers to buy your scrap gold. Depending on the quality of items you have, it may not be p... Read >
Author: Craig Gold18th July 2009
A lot of homeowners' mortgages are held by Countrywide, which Bank of America bought in July 2008. In October of the same year Countrywide released a statement announcing a streamlined process for mortgage adjustments to help homeowners get back on top o... Read >
Author: Lindsy Emery11th July 2009
Internet marketing allows modern businesses with an online presence to reach deeper into their potential customer base, with fewer advertisement costs and easygoing SEO tricks.
Reach a global audience; companies are able to provide consumers with 24 / ... Read >
Author: MediaAtlantic30th June 2009
Operating a business on a daily basis dealing with
customers can actually be frustrating and they often don't
make it easy for you and your employees to treat them
nicely.
You need to remember where all your revenue and sales come
from for you... Read >
Author: Jaswin30th June 2009
“Being on par in terms of price and quality only gets you into the game, client service wins the game.”
Lately, I have been thinking about aspects that differentiate one vendor from another. While expertise, experience, affordability, and ease of co... Read >
Author: manishchauhan15th May 2009
The recession is hard on everyone but the hardest hit are always those on the edge, the people working for minimum to low wages mostly without benefits and no safety net.
When you find yourself in the above group it doesn’t take a great crisis to pu... Read >
Author: Chris Brennan22nd January 2009
The importance of quality customer service
As soon as you start your business, and especially when you begin trading, make sure your customer service is of the highest standard. In order to build a successful business you will need to build a good name... Read >
Author: Richard08th December 2008
Internet marketing is big business these days and it continues to evolve. Some Internet marketing systems have been used for a number of years while others are new and popular due to their freshness and promises of fast and easy money. On of the systems... Read >
Author: mwnet29th October 2008
The first challenge you will face with any portrait commission is acquiring a suitable subject photograph from your customer.This subject could be a person, a pet, or a building.
Now is the time to be a little bit assertive. You should always insist on... Read >
Author: Remi04th September 2008
Remember the student in school who complained (or even cried) because they only got a ninety-nine percent mark on an assignment or test. Meanwhile, some of us were relieved (if not ecstatic) to have merely passed.
I actually witnessed one case where th... Read >
Author: Sunita Kaushal25th April 2008
Many payment processing companies make themselves look extremely large on the Internet, yet are really just big advertisers and high pressure sales people who are not really a payment processing company at all. They sell processing for whoever pays them... Read >
Author: Seun25th April 2008
Many payment processing companies make themselves look extremely large on the Internet, yet are really just big advertisers and high pressure sales people who are not really a payment processing company at all. They sell processing for whoever pays them... Read >
Author: Seun19th October 2007
Word-of-Mouth marketing may be the oldest form of advertising but, as a marketing discipline, "WOM" is still a relatively new phenomenon. Viral marketing, buzz marketing, blogging, community marketing, customer evangelism and other "consumer-to-consumer" ... Read >
Author: Lou Bortone07th September 2007
You can benefit greatly by hiring an outsource content writer. This is one of the reasons why web content writing is outsourced to countries far from the US. Most of these well educated authors are acquainted with writing different kinds of web content. ... Read >
Author: er_daclan17th August 2007
All of us at one time or another has had to return a purchase for various reasons. Wrong size, wrong color, received another just like it as a gift. However in all sales venues there are those that are less than honest about their returns. People have... Read >
13th August 2007
My client Anna called me last week, completely frustrated, about an unfolding nightmare with her new client. Anna had recently accepted a new client who had an exciting project. They discussed what specific needs the client had, and Anna determined that i... Read >
Author: Melanie Benson Strick11th July 2007
Your survival in business depends on good customer service.
Here are ways to keep clients over the long term.
1. Make every client feel important. Tell the customer how important they are to you
and then in some way give them something speci... Read >
Author: Coby Neill21st May 2007
As a website designer, developer and marketer, I get many requests for low-cost web site promotion techniques. Promoting a web site by writing and submitting articles is my number 1 answer. Here's why:
1.It's FREE!
All it takes is your time to writ... Read >
Author: Cindy Dykstra27th March 2007
Want to increase your sell through rates and get higher bids on your eBay auction items? Following these simple rules of design will make your auction listings more profitable and generate a bidding frenzy over your items.
Write a Comprehensive Item De... Read >
Author: Peter Andrues07th January 2007
The Customer Service Hall of Infamy Top Tenby Carol Verret, Consulting and TrainingIt has been my experience that all business owners and managers havetheir own values of customer service, which we try to identify in theseminar, Creating A Culture of Cust... Read >
kathy
10th October 2006
Charles Darwin was one of the most traveled people in history. Can you imagine the commissions his travel agent earned?
How many times have you been held up trying to book a flight or hotel because... "our system is currently down". Today, people have ... Read >
Author: Ariel13th August 2006
Bringing in new customers is expensive and often difficult. Here is one effective but frequently overlooked way to reduce the difficulty.
Businesses, even the most customer oriented ones, tend to expect the customer to take the risk when doing business... Read >
Author: Rob Parker20th June 2006
Managers often find themselves playing the role of middle-man because that is what they are in the middle. Managers are the go-between for higher management and the workers. You can see how this can present a conflict of interests. How do you represent t... Read >
Author: Terri Levine16th June 2006
Copyright 2006 business-cards.com
This just doesn't sound fair does it? That one unhappy customer, who complains to you about your business, actually represents 7 others. So why is this so? Well it's all centered on good old human nature. You see, as p... Read >
Author: J Dubo17th March 2006
Copyright 2006 Brad Beiermann Ph.D.
By Brad Beiermann Ph.D., Hienote Inc.
Do you remember the last time you bought a product and you were unhappy with the quality of the product? How did you feel as you looked at it? Disappointed? This sometimes... Read >
05th January 2006
Public Relations or "PR" is one of the most important factors in how you are perceived by the public at large. It is the relationship between your business and your customers, past customers, community and potential customers.
There are two ways of ob... Read >
Author: Kim Haas15th December 2005
Charles Darwin was one of the most traveled people in history. Can you imagine the commissions his travel agent earned?
How many times have you been held up trying to book a flight or hotel because... "our system is down". Today, people have no patienc... Read >
Author: Johnny Mayer12th December 2005
You may publish this article in your ezine, newsletter on
your web site as long as the byline is included and the
article is included in it's entirety. I also ask that you
activate any html links found in the article and in the
byline. Please send... Read >
Author: Martha Merten18th October 2005
You may publish this article in your ezine, newsletter on
your web site as long as the byline is included and the
article is included in it's entirety. I also ask that you
activate any html links found in the article and in the
byline. Please send... Read >
Author: Martha Merten09th September 2005
One person tells another, who tells another, who tells another and so on. You get the idea. Let's see how to make that an actuality.
You have a great company and you provide the highest level of customer service. But as the old clich says: "A happy ... Read >
Author: Joy Gendusa17th August 2005
1. Be Prepared...
Let's face it...you can please some of the people all the time, but you'll never manage to please all of the people all the time. There will be unhappy customers...that's the way life is. There's not a lot you can do about it...or is th... Read >
Author: Allyn Cutts02nd August 2005
Copyright 2005 Cutts Group, llc
Hit The Jackpot With Customer Complaints
Our most powerful instinct is to avoid customer complaints, but they may be the best thing that happens to your business. Here's why...
Marketing research shows that only ... Read >
Author: Allyn Cutts
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