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Articles, tagged with "customer dissatisfaction", page 4

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How to Effectively Manage Goodwill?

26th November 2009
Goodwill presents OEMs with significant opportunities for addressing problems that have the potential to cause customer dissatisfaction. Stories about major product failures occurring at the exact time of warranty expiration are the stuff of urban legend.... Read >
Author: Ashok Kartham

Customer is not the King-Its the competition that makes him the king

26th October 2009
You have all heard that "Customer is King." However, Once upon a time, in India, there was a company called Pal Automobiles which used to make Fiat cars (I think under license with Fiat). Later the same car was branded as Padmini. At one point of time, th... Read >
Author: Avinash Narula

4 Tips For Buying A Refurbished Notebook

08th October 2009
Refurbished or open box notebooks are usually `customer returned` laptop computers due to a number of possibilities. A refurbished notebook is not the same as a used laptop and, in strict sense, it is a used laptop for only a maximum number of 30 days. Re... Read >
Author: Roberto Sedycias

How to Choose the Right Web Hosting Solution for your Needs

16th September 2009
Anyone planning to launch a business website, whether to support their existing offline enterprise or as a brand new online trading platform, needs to work out exactly what hosting service will be best for their needs. Before arriving at that conclusio... Read >
Author: Adam Singleton

Role of Mobile Websites in Car Dealership Businesses

11th September 2009
Majority of customers are turning to the automobile websites rather than phone calls or showroom visits to get information when they are planning to buy a vehicle. According to the J.D. Power and Associates, 75 percent of new-vehicle buyers in 2008 used I... Read >
Author: Stephen Jhonson

Workforce Management Software - The Lifeblood of Call Center Efficiency

23rd July 2009
If you operate a call center, you know how important it is to have reliable Workforce Management (WFM) software . Without it, you face the danger of being understaffed during peak call periods, which can lead to customer dissatisfaction and a possible los... Read >
Author: gardnerwilkinson

Advantages And Disadvantages of EBay Drop shipping

20th July 2009
There are quite a few sellers who choose to use eBay dropshipping as a way of selling. This involves forming a relationship with a company that is prepared to ship out their products, directly to the customer on your instruction. This means that y... Read >
Author: ashish

Normal People are Lazy

02nd July 2009
Copyright (c) 2009 Willie Horton As a once senior banker, I know all about inertia. Studies from various parts of the world show that the majority of bank customers are unhappy with the levels of service they receive. In addition, many bank customers a... Read >
Author: Willie Horton

Critical Path Software Training

29th June 2009
Creating a realistic schedule is a key responsibility of any project manager. This schedule must be updated regularly throughout the duration of the project to ensure that the project manager is aware of any issues or delays that might affect the product ... Read >
Author: Simon Buehring

What is Six Sigma?

07th June 2009
Six Sigma is a powerful methodology that can be applied to improve business processes. It is a structured approach to reduce variations from any process be it manufacturing, sales, marketing, IT, BPO, accounting or purchasing. Variation in any process hap... Read >
Author: Benchmark Six Sigma

Is Illegal Software On Your Car DVD Players Listings?

19th May 2009
Any reseller who has discovered China car DVD players realizes what a potential gold mine they are sitting on, but is it one that could lead to big problems in the future? Electronics from China are almost always much lower in price than comparable bra... Read >
Author: Rose Li

Customer Satisfaction and Retention Guidelines

01st May 2009
Customer guru Avinash Narula is customer mathematician. He had developed many rules on how customer satisfaction and retention can improve business sales and profit. Customer guru running an academy on customer retention and making people aware of custome... Read >
Author: khan

Be a Smart Condo Shopper

23rd February 2009
This article is not meant to bash condominium living. Condos have their place as an effective, low maintenance form of housing in an urban setting. However, this is one form of real estate that has consistently delivered a high level of customer dissatis... Read >
Author: Adam Robinson

One of the first things to evaluate is the auction gallery software's website.

17th January 2009
The internet is probably the only place where bad business can stay in business. Anyone with convincing writing can sell products and services over the internet, and despite customer dissatisfaction, they can keep right on selling. EBay auction software i... Read >
Author: ravi singh

Chargeback Fraud - Fighting Fraudulent Chargebacks

09th January 2009
A proactive and thorough plan to prevent and deal with chargebacks is a must-have for any business that accepts credit cards. Without an effective plan, chargebacks can become costly and a high chargeback ratio can even prompt a processor to close a merch... Read >
Author: Ben Dwyer
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