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How to use market research to gather insights about new markets

13th August 2012
A company profits when it can increase the distribution or consumption of its goods, while service companies require more clients or clients with the ability to afford their services. Corporations donít have problems in commissioning a market research, th... Read >
Author: anioko1

Call Center Etiquette Training

07th April 2011
A call center is like any other business in the sense that it measures its efficiency the way traditional businesses measure theirs. Generally, efficiency measures involve comparison of cost against revenues. The higher the actual profit margin, the more ... Read >
Author: PMane

How Companies Prevent the Creation of Profit Damaging Grey Markets

16th March 2011
The upturn in the internationalisation of many companies has resulted in the evolvement of 'grey markets'. Restricted by the differing price structures in each individual European countries, it is often an attractive possibliity to re-import a commodity i... Read >
Author: Richard Stone

What are the Common Health Problems of a Call Center Agent?

25th October 2010
The increasing number of young professionals today that are employed as call center agents in different BPO sector are amazingly high especially with the contact center company. It helped a lot in decreasing the unemployment rate particularly in the Phili... Read >
Author: Mary Cruz
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