Articles, tagged with "angry customer", page 1
17th January 2012
Closed circuit television systems or CCTVs can be found in many homes, offices, shops, and businesses these days. The system basically involves the use of video cameras which transmit the captured pictures to a set of monitors. It is even used on school a...
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Author:
Iain Jenkins
06th December 2011
Have you ever experienced any of these scenarios? "You're the fifth person I have talked to about this issue and no one is helping me!" "You said this would take around an hour. It has been three hours, and I am way late for an appointment!"
"Your ad s...
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Author:
Jeremiah Wilson
02nd December 2011
It’s a well known fact that no business can exist without customers. Because it’s critical that you form a close working relationship with your client, customer service is of vital importance. One of the indicators of a company’s health, customer satisfac...
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Author:
JonathanMunsell
02nd December 2011
Because of the current volatile state of the economy, many people have been forced into a financial hardship that they thought they would never have to deal with. Many of the consumers who are going through financial hardships are also timeshare owners. W...
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Author:
JonathanMunsell
12th November 2011
almost every company has dealt with clients that are upset. You may have heard something like, "You said this shirt would be available today. I walked all the way down here and now you're telling me you don't have it!" Or the concern could be a billing is...
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Author:
Jeremiah Wilson
24th June 2011
If you are sad at the increasing number of drop ship complaints that are coming your way, think again! Now, it would be blasphemous to say that negative dropship reviews are good for your business, and neither is it the case. But, it is not as bad as you ...
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Author:
brad764
06th April 2011
Plot
Set in the 1910s, Jeremy and Jemima Potts live with their widowed father Caractacus Potts, an eccentric inventor, and his equally peculiar father. While skipping school, they meet Truly, a beautiful upper-class woman with her own motorcar, who bring...
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Author:
fdsa
30th March 2011
5 steps to resolving a customer complaint
In business, people make mistakes. Unfortunately, some of these mistakes can have a direct effect on the customer. The frustrating thing is that sometimes, these mistakes are not your fault and are out of your co...
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Author:
aarticle12
15th March 2011
Major businesses are now providing additional customer service for client satisfaction through the operation of a dedicated contact center. Described as the “nerve system" of the business, call centers act as a tool for both maintaining good customer rela...
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Author:
soniaroody
05th February 2011
There are many instances in everyday life where crowds build up. In many of these situations, crowds can be anticipated. Large events are typical instances of this, these can include football or other sports games, concerts or town centre events. It is a ...
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Author:
mediaprecision
03rd February 2011
Dealing with Angry Customers
If you're a customer service rep (CSR) I'm sure you've had the pleasure of dealing with an irate customer. They storm into your place of business or on the phone as angry and miserable as a bear with constipation. In some i...
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Author:
John Eric Jacobsen
18th January 2011
When business debts start piling up, it can seem like the easiest way is to simply throw in the towel and get out before things get any worse. However, this can be a somewhat myopic view of the best way to deal with debt, and business debt in particular.
...
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Author:
Ronald Kresten
19th November 2010
Have you ever had an angry customer that is demanding to know where their delivery is, but you can’t reach your driver on the phone to ask him? In this fast paced day and age, being on time is one of the most important things you can do to keep your custo...
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Author:
Brian Finnan
19th November 2010
Have you ever had an angry customer that is demanding to know where their delivery is, but you can’t reach your driver on the phone to ask him? In this fast paced day and age, being on time is one of the most important things you can do to keep your custo...
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Author:
Brian Finnan
14th October 2010
One angry customer could ruin your online reputation. In fact, it may not even be a customer maliciously attacking your business online. We see this type of activity happen all too often to reputable businesses across the nation. The motivation of this ki...
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Author:
Anderson Pratt